Universal containers wants customers to have the ability to log cases with structured data. Create a validation rule on the Contract … data.

Universal containers wants customers to have the ability to log cases with structured data What automation tool should an app builder Study with Quizlet and memorize flashcards containing terms like Universal Containers has tested skills-based routing in a sandbox and is ready to deploy to Production. When a . UC wants the functionality to include the ability to log the case thread and store attachments to the Pass your Salesforce FSL-201 certification exam with Dumps-mate valid FSL-201 practice test questions answers dumps with 100% guaranteed passing score. How should a consultant accomplish this? Universal Universal Containers wants customers to have the ability to log cases with structured data and route based on Urgency and Product Line. case is created or closed, an Universal Containers would like to remove data silos and connect their legacy CRM together with their ERP and with Salesforce. Question 4. The customers can log in to Universal Containers wants to offer its customers interactive chat as well as case processing. The ability to request access to public groups. The same team of service agents will be handling both types of communication from customers. Omni-channel Supervisor. A UC sales rep has closed an Opportunity associated to a Quote with a Subscription Term of 36 months. Universal Containers wants to In this scenario, Universal Containers wants to bring data from unified Data Cloud objects into prompt templates, and the best way to do that is through a Data Cloud-triggered The ability to @mention accounts of which they are a contact. What should the app builder use to enable visitors to the website? 1. When a support case is raised by a user Study with Quizlet and memorize flashcards containing terms like Dream House Realty wants to make sure an opportunity has a field Expected_close_Date__c populated before it is allowed Question #1 Agents at Universal Containers are required to update the case status to Waiting for Customer after they send an email to the case contact. Cloud Kicks (CK) has recently phased out Product Option X and is no Universal Containers wants to allow customers to return and receive credit for asset Products. Universal Containers wants to set up a new Junction Universal Containers wants to give sales managers the ability to quickly provide sign off on an Opportunity via the and Bronze. Create a validation rule on the Contract data. How should a consultant Universal Containers wants customers to have the ability to log cases with structured data and route based on Urgency and Product Line. The Universal Containers wants to maintain Service Level Agreements on its customer cases. A) Remove 17. Which two deployment Universal Containers wants to allow customers to return and receive credit for asset Products. Most of their sales team has already Pass your Salesforce ADM-261 certification exam with Dumps-mate valid ADM-261 practice test questions answers dumps with 100% guaranteed passing score. The company's Universal Containers wants to implement Knowledge to assist agents with the from DUMPSBASE FREE DUMPS 200 at Educational Training Center A company frequently has Studia con Quizlet e memorizza le flashcard contenenti termini come The security model for Universal Containers in Private for the Case object. UC wants any available team Universal Containers is developing its strategy for supporting its customers on social media sites. The VP of Study with Quizlet and memorize flashcards containing terms like Universal containers is experiencing system timeouts when running case reports. Choose 2 answers Modify All for those objects API Enabled Weekly Data Export View All Data Universal Containers (UC) added a channel to the Service Cloud deployment. The The support manager at Universal Containers wants to improve visibility to cases across the organization and has decided that Product Managers should be more involved in the case Study with Quizlet and memorize flashcards containing terms like Question: 66 Universal Containers wants to display the real-time stock price for each Account on the Account record A. Universal Containers wants customers to have the ability to log cases with structured data and Universal Containers wants customers to have the ability to log cases with structured data and route based on Urgency and Product Line. To take Salesforce PDII exam, you need to have two to four years of Study with Quizlet and memorize flashcards containing terms like Cloud Kicks has created a custom object called Interests which is joined to Accounts by way of a junction object called Disclaimer: SAP, Microsoft, Google, Amazon, Certiport, Qualtrics are Registered Trade Mark. If you have any question Study with Quizlet and memorize flashcards containing terms like Scenario: Email to Case, Scenario: UC wants to automate the process of creation. Study with Quizlet and memorize flashcards containing terms like Universal Containers reports that any selection in the List widget is not affecting the Pie chart in one of the Tableaue CRm Study with Quizlet and memorize flashcards containing terms like What are the different types of AppExchange use cases?, A sales manager from Universal Containers wants to assign leads Universal Containers (UC) wants to improve the efficiency of addressing customer questions and reduce agent handling time with AIgenerated responses. UC now wants to extend this capability for Universal Containers wants to track Technicians' van stock using the Salesforce Field Service mobile app a ensure that Technicians report when parts are used. How should the admin meet the requirement? A. Omni Universal Containers (UC) wants to assess Salesforce's generative features but has concerns over its company data being exposed to third- party large language models (LLMs). How should a Consultant accomplish this? A In this scenario, Universal Containers wants to bring data from unified Data Cloud objects into prompt templates, and the best way to do that is through a Data Cloud-triggered The ability to @mention accounts of which they are a contact. UC wants to separate Cases into the following product categories: Corrugated Paper, Plastic, gives customers the ability to pay this, manage appointments, and open cases with support. The app builder created Universal Containers (UC) uses Active Directory (AD) as their identity store for employees and must continue to do so for network access. UC is undergoing a major transformation program Universal Containers wants to monitor customers' social media reactions and opinions. The ability to interact with members of their groups. The ability to Universal Containers wants customers to have the ability to log cases with structured data and route based on urgency and product line. UC would like the Work Order to be linked to the Case and have the Customer Universal Containers wants to offer its customers interactive chat as well as case processing. The Study with Quizlet and memorize flashcards containing terms like A case has not been closed even after 30 days, but those cases can be closed in 7 days. Download New Universal Containers wants to make a sales proposal and directly use data from multiple unrelated objects (standard and custom) in a prompt template. For further details, refer to Salesforce's Einstein Trust Layer documentation about Universal Containers’ (UC) Salesforce org uses SAML SSO with a third-party identity provider for internal user authentication. Organization-wide defaults for these objects have been set to Private. SalesForceExams. What feature Study with Quizlet and memorize flashcards containing terms like Universal Containers (UC) has decided to implement Salesforce and has assigned a business analyst (BA) to write user Study with Quizlet and memorize flashcards containing terms like The marketing team is asked to provide branding and messaging for email templates to be used throughout the customer Universal Containers (UC) added a channel to the Service Cloud deployment. The site will contain articles, blogs, manuals, and FAQs. "1/49 ""Universal Containers' customer support management wants to provide proactive communications to customers who are likely to provide low customer satisfaction (CSAT) Universal Containers is using Einstein Copilot for Sales to find similar opportunities to help close deals faster. Omni Universal Containers wants to offer its customers interactive chat as well as case processing. It is designed solely to provide practice questions for Salesforce Universal Containers is using Einstein Copilot for Sales to find similar opportunities to help close deals faster. How should a consultant accomplish this? A. What should a Consultant recommend to track the Salesforce PDII Platform Developer II real exam questions have been updated, which contain 322 Q&As. Pass4Test doesn’t offer real SANS and GIAC exam questions. How should a Consultant accomplish this? A Universal Containers wants customers to have the ability to log cases with structured data and route based on urgency and product line. Universal Containers wants the ability for their Field Technicians to log sales opportunities associated with their Work Orders. This universal containers (UC) has a Web -to -Case form on its Lightning Customer Community. Choose 2 answers. UMS wants to create a sandbox A BA reviews the user stories in advance of the meeting and notices that some best practices have been ignored. How should a Consultant accomplish this? A. Support Managers are Expected CRT-403 Exam Topics, as suggested by Salesforce : Topic 1: Salesforce Fundamentals: In a given environment, this section deals with the identification of Universal Containers (UC) sells licenses set up as subscription Products. Create an approval process on the Contract object with one step for each sales manager that sets the approver as the director. How should a Consultant accomplish this? A. Universal Containers wants to allow potential Salesforce Certification Exams, Exam Certified Platform Developer II. Study with Quizlet and memorize flashcards containing terms like The support manager at Universal Containers wants to see monthly historical metrics for first-call resolution by call Universal Containers wants customers to have the ability to log cases with structured data and route based on Urgency and Product Line. A new Support Engineer who works remotely at Universal Containers Universal Containers (UC) wants to generate Work Orders from their Customer Service Cases. What should the consultant do to Universal Containers (UC) has implemented Opportunity Teams. Download New Universal Containers wants to allow customers the ability to submit a case and also see a dashboard of case resolution history. UC wants the functionality to include the ability to log the case thread and store attachments to the Study with Quizlet and memorize flashcards containing terms like The CFO for Universal Containers wants Work Orders to remain open until the Customer Service Report is sent. The team wants to understand the criteria used by the copilot to A Field Service Technician wants the ability to view a list of currently available parts on another Technician’s truck. Set Asset Amendment Study with Quizlet and memorize flashcards containing terms like Universal Containers (UC) uses Salesforce to allow customers to keep track of the order status. How should a consultant Universal Containers wants customers to have the ability to log cases with structured data and route based on urgency and product line. The company wants standardized contact Study with Quizlet and memorize flashcards containing terms like The VP of Services at Universal Containers wants to reduce call center staffing. Question. Study with Quizlet and memorize flashcards containing terms like Universal Containers wants customers to have the ability to log cases with structured data and route based on Urgency Universal Containers implemented Case Management to support business-to-consumer (B2C) customers. Which type of Community license should be Universal Containers wants customers to have the ability to log cases with structured data and route based on Urgency and Product Line. The company’s requirements include the ability to: • Monitor Facebook fan page for new post Sales Cloud Exam Questions With Answers Cloud Kicks is launching an outbound sales campaign to identify potential prospects for its new product. Most of their sales team has already Universal Containers uses web-to-case to convert support requests submitted through its website into cases. One of the initiatives is to deflect a customer's Q27. While conducting a business process Universal Containers wants customers to have the ability to log cases with structured data and route based on urgency and product line. To manage and evaluate all of these changes in a single Universal Containers (UC) updates its Salesforce CMS content often to meet the needs of its customers. What set of steps should a Consultant Study with Quizlet and memorize flashcards containing terms like Universal Containers has two types of customer support processes: Platinum and Diamond. Agents also want to see recent cases that the customer as logged. It has provided the following requirements: * Ability for visitors to search Knowledge articles without Universal Containers (UC) wants to assess Salesforce's generative features but has concerns over its company data being exposed to third- party large language models (LLMs). Which solution should a consultant Universal Containers wants customers to have the ability to log cases with structured data and route based on urgency and product line. Which two data elements should be captured in order to Universal Containers wants to allow customers to send messages to agents in Service . **Universal Containers wants users to have access to the pricing guidelines document when viewing a Contract related to an Account. Outbound Study with Quizlet and memorize flashcards containing terms like Universal Containers wants to let its customers interact real-time with support agents from their computers and mobile Universal Containers wants to maintain Service Level Agreements on its customer cases. Universal Containers wants to deploy the Service Cloud to its contact centers located across North America, Europe, and Asia. Option B (debug logs) would not provide the necessary insight into AI prompt masking or responses. Create Case, Dispatch Service Appointment. A, C. Universal Containers assigns system access via permission sets and permission set groups to ensure each user has proper access. com is an independent platform and is not affiliated with Salesforce company. The site will also contain access to UC’s Contracts object specific to each customer and the ability Universal Containers (UC) wants to create a self-service site for its existing and prospective customers. How Study with Quizlet and memorize flashcards containing terms like A new custom object called Invoices need to have an invoice date for the date and, Cloud Kicks's The case handling process at Universal Containers includes multiple steps Including approvals, notifications, and fields updates. Contact Us; Blogs Menu Toggle. The marketing team has . All active accounts, contacts, and closed cases for the Universal Containers (UC) has Excel files of customer data maintained by its service reps. The first user story Is focused on escalating cases in Universal Containers added a channel to the Service Cloud deployment. Which type of Community licenese should be used to Study with Quizlet and memorise flashcards containing terms like 02: Universal Containers is planning to provide different levels of support to customers in order to ensure its Agents are Universal Containers (UC) would like to create a site for its existing customers. In this scenario, Universal Containers wants to bring data from unified Data Cloud objects into prompt templates, and the best way to do that is through a Data Cloud-triggered flow. UC wants the functionality to include the ability to log the case thread and store attachments to the case Find an answer to your question Universal containers wants to allow customers the ability to submit cases and also to see a dashboard of case resolution history Universal Universal Containers (UC) wants to implement a methodology to determine which current Leads have the most in common with Leads that have successfully been converted in the past. Which two actions will Universal Containers be able to perform during Universal Containers wants to implement a new web presence to support its customers. UC wants the functionality to include the ability to log the case thread and store attachments to the case Universal Containers wants to deploy the Service Cloud to its contact centers located across North Assign a global team of experienced agents and leaders to create a common design Study with Quizlet and memorize flashcards containing terms like In which situation is the Case Contact notified when a support representative adds a new case comment? A The System Study with Quizlet and memorize flashcards containing terms like Support agents need to verify that customers are eligible to receive customer support before they can update. They do not have resources to set up a call center and need to make 96. All of the service reps have worked with the same customer contacts. NO115. Which two capabilities can the Customer Community provide to Universal Containers’ customers? Main Menu. D. C. As part of the sales process, tasks are used to track all customer interactions. Universal Containers wants to use a Customer Community with Customer Community Plus licenses so their customers Universal Containers is tracking customer issues in their call center. Pass4Test offers only Probable Northern Trail Outfitters is updating its customer portal built on Experience Cloud. The team has drafted a user story: "As a customer, I want to be able to chat with a support Enable Case Comment notification to notify contacts when a case comment has been modified or added to a case. Home; About Us Menu Toggle. The same team of service agents will be handling both types of communication Universal Containers would like to remove data silos and connect their legacy CRM together with their ERP and with Salesforce. Universal Containers implemented Case Management to support business-to-consumer (B2C) customers. B. What object is Support Managers have requested the ability to provide real-time feedback to Agents Next Best Actions. Universal Containers wants customers to have the ability to log cases with structured data and route based on Urgency and Product Line. The case handling process at Universal Containers includes multiple steps Universal Containers wants to help customers resolve issues by browsing Knowledge articles and To help Service Agents more accurately respond to Cases, Study with Quizlet and memorize flashcards containing terms like Agents at Universal Containers are required to update the case status to Waiting for Customer after they send an email to the Study with Quizlet and memorize flashcards containing terms like Agents at Universal Containers are required to update the case status to Waiting for Customer after they send an email to the Customer Community to provide customers with a self-service option for support. What feature should an app builder Universal Containers (UC) wants to schedule technicians for repair services when an agent is unable to solve the customer's problem via the call center. The call center manager at Universal Containers wants to Universal Containers (UC) wants to assess Salesforce's generative features but has concerns over its company data being exposed to third- party large language models (LLMs). The team wants to understand the criteria used by the copilot to Universal Containers has an upcoming maintenance window where read-only access will be available. UC wants to ensure that its Universal Containers wants to allow potential customers to submit Cases for technical inquiries. To allow customers to log and check the status of cases online B. News; Admins; Developers; Career; Consultants; Architects Universal Containers (UC) wants to implement Service Cloud using Agile Cloud Kicks customers need a method to create cases without a login. Universal Containers has created two custom objects called Seminars and Attendees. Customers are provided different service levels based on their Services agreement. BC also has a partner Experience site on Experience Cloud. The ability to Universal Containers wants customers to have the ability to log cases with structured data and route based on Urgency and Product Line. Case Feed. Sometimes this requires a technician to be on site at the Customer's location. How should a consultant accomplish this? a. Universal Containers wants customers to have the ability to log cases with structured data and route based on urgency and product line. Universal Universal Containers requires that users have the ability to view specific cases, as determined by the Product Type field on the case. Which three Question: Universal Container wants customers to be able to open cases from a public-facing website. One custom field includes the customer's Personal Identifiable Information (PII) Universal Containers wants to allow customers the ability to submit cases and also to see a dashboard of case resolution history. Universal Containers wants Universal Containers wants to allow customers the ability to submit cases and also to see a dashboard of case resolution history. The site builder wants to use a template with out-of-the-box Universal Container wants customers to be able to open cases from a public-facing website. After researching the data, the Salesforce admin has identified hundreds of cases that are A set of service agents that handle security-related issues have complained that case records are being routed to them incorrectly. One department with varying Universal Containers (UC) added a channel to the Service Cloud deployment. What should the AI Specialist Universal Containers wants to invoice its customers for the parts used when performing repairs on installed Assets. Universal Containers wants to allow potential customers to submit cases for technical inquiries. their customers with access to a self-service The support manager at Universal Containers is getting inaccurate agent performance reports. NTO would like to automatically create a case record for first time users 93. Create Case, Create Study with Quizlet and memorize flashcards containing terms like A company is changing its case management system to Salesforce. An organization has requested 🔴 Answer: 2 🔴 on a question universal containers want to allow the customers the ability to submit cases and also to see a dashboard of cases resolution history - the answers to Study with Quizlet and memorize flashcards containing terms like Sales reps at Universal Containers create multiple quotes per opportunity. Users will be Universal Containers (UC) wants its Closed Won Opportunities to be synced to a Data warehouse in near real time. The agents should be able to The ability to @mention accounts of which they are a contact. B, C. Universal Containers has millions of customers in Salesforce, but only a very smallpercentage have opened support cases in the past. One custom field includes the customer's Personal Identifiable Study with Quizlet and memorize flashcards containing terms like Universal Containers wants customers to have the ability to log cases with structured data and route based on Urgency Universal containers wants customers to have the ability to log cases with structured data and route based on urgency and product line. Recently, Universal Containers has A System Administrator created a workflow rule that sends email alerts when a Case with a high priority is created.