Is optimum customer service 24 hours Customer Care: Main Number Customer service from Optimum. Visit Site. Christmas Day. and i have recordings of them randomly ending Pay your Optimum cable, phone, and internet bill online, update your services and find answers to any billing questions you may have. Call 888-276-5255 Optimum Locations in Georgetown, TX TV Phone & Internet Skip to content. Restrictions apply. Optimum Locations in Piscataway, NJ TV Phone & Internet Skip to content. (Central Time), Monday through Friday at (866) 343-8902. Directions. Medicare members reporting FWA can call 1-800-633-4227 ( 1-800-MEDICARE ). To reach Optimum Mobile Customer Service and Technical Support, call 866-200-7186, or you can dial 611 from an Optimum Mobile phone. 8468 Customer Care: Main Number (888) 467-8468 (888) International. Need any help with communication solutions for business? Get in touch with Optimum Business today! We offer advanced customer services for Business Internet, WiFi, Phone, TV, Managed Services & more! Optimum Locations in Lake Charles, LA TV Phone & Internet Skip to content. 24/7 customer Existing customers. Learn more about setting up your voicemail, call forwarding, managing phone features, blocking unwanted calls and more. Even more reasons to shop with us! Get the Optimum store experience. 59 Ensuring optimum customer service is provided through effective use of computer systems and positive telephone techniques. Phone: 1-800-788-4863. Customer Care: Main Number Customer service rep Joanna is a jewel! I spent 2 hours over 2 days on the phone with the call center trying to fix issues with my account, with major frustrations. Day after Thanksgiving. Today’s landscape is dominated by 24/7 customer support options. Day of the Week Hours; Monday: 10:00 AM - 8:00 PM: Tuesday: 10: The difference is that technical support is available 24/7, whereas general customer service is only available until 5 p. 3278 Customer Care: Main Number (866) 950-3278 (866) Optimum Locations in Paris, TX | TV Phone & Internet Customer Care: Main Number (866) 950-3278 All trademarks and service marks are the property of their Optimum Locations in Amarillo, TX | TV Phone & Internet Hours; Monday: 10:00 AM - 8:00 PM: Customer Care: Main Number (866) 950-3278 Optimum Locations in Newark, NJ | TV Phone & Internet Customer Care: Main Number (888 Directions. currentAlertIndex}} Billing and Service Information; Public Access; Channel Lineups; Rates & Packages . I have a question about COBRA Phone - Our customer support center is available for assistance from 7 a. m. Do your homework. With Optimum's Smart WiFi, the nation's most robust WiFi network, we can provide you with a full-home connection for game streaming, video streaming, and more with less lag time. Phone support has extended hours for busy beavers like you, too, and tech support representatives are on duty 24/7 via chat. Sign up online or by phone today. Currently viewing account details for: Activity History {{CommonHeaderCtrl. Contact Optimum customer service at (866) 347-4784; You can also contact Optimum for specific services like TV, internet and business accounts. Specialties: Our Optimum store located in Yonkers, NY provides high-speed Internet, Optimum Mobile, cell phones and accessories, digital cable television and home phone services to residential and business customers. Week 1 I logged more that 16 hours trying to get issues resolved from data to voicemail. Jan 14, 2019 · For quicker service, use your regional phone number: Connecticut Optimum customer service: Call (203) 870-2583; New Jersey Optimum customer service: Call (973) 230-6046; Long Island, NY, Optimum customer service: Call (631) 393-0636; Bronx, Brooklyn and Westchester, NY, Optimum customer service: Call (718) 860-3513 Contact Optimum Support for help with your cable, phone and internet services via phone, Twitter, email or by visiting one of our store locations. Ensure optimum customer service through effective use of phone systems and positive telephone service techniques. Specialties: Our Optimum store located in Lindenhurst, NY provides high-speed Internet, Optimum Mobile, cell phones and accessories, digital cable television and home phone services to residential and business customers. Enjoy 24/7 customer service; get the information you need at a time that's convenient for you. Experience Centers follow mall hours of operations New Year Customer service from Optimum. Optimum Locations in Greenville, NC TV Phone & Internet Skip to content. See below for details Specialties: Our Optimum store located in Oakland, NJ provides high-speed Internet, Optimum Mobile, cell phones and accessories, digital cable television and home phone services to residential and business customers. If they have any questions or concerns they know that an experienced support team is just a phone call or chat away. To get help, sign into your Optimum account online or start a chat by clicking on the blue chat button at the bottom right of any Optimum. Hours. 24 shift, how should I make calls to loved ones outside of the U. Customer Care: Main Number Optimum Locations in Russellville, AR TV Phone & Internet Skip to content. Customer Care: Main Number Specialties: Our Optimum store located in Sparta, NJ provides high-speed Internet, Optimum Mobile, cell phones and accessories, digital cable television and home phone services to residential and business customers. Social Follow us for product news, promotions, and service alerts. Here is a breakdown of Mediacom's customer service availability and what you need to know: Mediacom Customer Service Hours. Already an Optimum customer? Customer service from Optimum. 3278 Customer Care: Main Number (866) 950-3278 (866 Like many internet service providers, Optimum doesn't get the greatest reviews when it comes to customer service. 98 plus 6. Chat now. Optimum Locations in Lake Havasu, AZ TV Phone & Internet Skip to content. to 6 p. Paid time off to volunteer. We’re here to help. Our experts are ready to help you 24/7. Reviews and the most frustrating thing is the terrible customer service. Shop. Went to redeem my points for a pricey item I’ve been wanting. Already an Optimum customer and require immediate billing, tech, or general support? Give us a call at the number below. Other complaints tend to be about spotty internet connection or slow speeds, which leads to frustrations with the customer support team when trying Meet Allie, your own virtual assistant, who's available 24/7 to quickly troubleshoot problems or connect you with an Optimum Expert. Explore Optimum’s products, plans, and services, and see how Optimum can save you money on your Internet, TV, and Mobile bill. Store: Visit an Optimum Store. Finally took a ride to the Optimum store in Bridgeport where I found Joanna. Functions/Department: Contact Us: Hours of Operation: Days: Customer Service / Billing (Internet, Phone & TV) Chat with Customer Service 888-276-5255: 9 a. Mediacom has customer Customer service from Optimum. Have already had a technician out to "fix" it twice. Optimum Locations in Bossier City, LA TV Phone & Internet Skip to content. You can also dial 611 from any Optimum Mobile phone. com • phone: +1 866 200 7273 (Customer Service) +1 973 230 6048 (New Jersey, CS) +1 973 230 2037 (New Jersey, Sales) +1 203 870 2583 (Connecticut, CS) +1 203 870 2492 (Connecticut, Sales) +1 631 393 0637 (Long Island, CS) +1 631 393 0707 (Long Island, Sales) +1 718 860 3514 (NY: Bronx Existing Customer Service Appointments You may receive a customer satisfaction survey 24 hours after your appointment. My bill went up without notice and without changing services. View Frequently Asked Questions. Earn points. Optimum Locations in Greenville, MS TV Phone & Internet Skip to content. Optimum customer service is available from 9:00 a. 3278 Customer Care: Main Number (866) 950-3278 (866) Contact Optimum Support for help with your cable, phone and internet services via phone, Twitter, email or by visiting one of our store locations. Pay your bill, connect to WiFi, check your email and voicemail, see what's on TV and more! 24/7 Support. Get answers and information on your cable TV, phone and internet services. Do you want a receipt for your payment? Or return equipment to a live person? To get help with Optimum Mobile, call +1-866-200-7186. Online chat Get online support for your cable, phone and internet services from Optimum. 3278 Customer Care: Main Number (866) 950-3278 (866 Optimum Locations in Bridgeport, CT TV Phone & Internet Skip to content. Contact us for general, billing, or technical support. Already have Optimum? We’re here to help. Yea no thank you I’ve already talked to 3 customer service reps and an “executive customer relations” rep and nothing was done. FAQs, tutorial videos, and more. Optimum Locations in Logan, WV | TV Phone & Internet Customer Care: Main Number (866) 950-3278 (866) 950-3278. Following the 8. Can I buy my own cable box for Optimum? Contact Optimum Support for help with your cable, phone and internet services via phone, Twitter, email or by visiting one of our store locations. Optimum Locations in El Dorado, AR | TV Phone & Internet Hours; Monday: 10:00 AM - 8:00 PM: Customer Care: Main Number (866) 950-3278 Customer service from Optimum. I’ve been a customer for 2 days with service for only about 12 Hours. the customer service will be better. To speak to a live person, press 1, then 0 until they transfer you. Repeat. to 5:00 p. to a new address. Give me my money back for the subscription service I didn’t use or want m. Optimum offers 24/7 customer service online. Optimum Business wants to make sure you have access to the help you need, which is why our Technical Support for Optimum Business Internet Phone: Call 1-866-347-4784. Optum Rx customer service. currentAlertIndex}} I just got off the phone with PC Optimum customer service and am so frustrated. If this is how a new customer is treated, I cannot wait to see what happens when I’m a customer for a while and I have an issue. net page. Optimum Locations in San Angelo, TX TV Phone & Internet Skip to content. Contact us by phone, email, or regular post. 1. Customer Care: Main Number Offering up to 940Mbps internet speed and over 200 channels. 3278 Customer Care: Main Number (866) 950-3278 (866 Plus I’m paying $200 a month for just 5Gb internet. Our excellent customer service will help you find the perfect device and plan to meet your needs. 950. 24 an hour. 3278 Customer Care: Main Number (866) 950-3278 (866) The short answer to that question is no, Mediacom does not have phone support available 24/7. 75 an hour. Optimum App: Access customer service via the Optimum Support app, available in the Apple and Google app stores. Optimum Customer Support. Get online support for your cable, phone and internet services from Optimum. Write a review. ET on Saturday. Specialties: Our Optimum store located in Truckee, CA provides high-speed Internet, Optimum Mobile, cell phones and accessories, digital cable television and home phone services to residential and business customers. Hours: Mon – Sat, 8am to 11pm Sun, 9am to 11pm. Replies to negative reviews in < 24 hours. on weekdays and 1 p. Moving? Easily transfer your service. 888. Meet Allie, your own virtual assistant, who's available 24/7 to quickly troubleshoot problems or connect you with an Optimum Expert. Optimum Locations in College Station, TX TV Phone & Internet Skip to content. Link to main website. Cloud DVR (25 hours) included in select 1 Gig Internet + TV and 1 Gig Internet + TV + phone packages at no extra cost. Support: Visit the Optimum Support page. 3278 Customer Care: Main Number (866) 950-3278 (866) 2 days ago · Is Optimum customer service 24 hours? Yes, Optimum customer service is available 24/7 through its virtual help desk. Specialties: Our Optimum store located in Hamilton, NJ provides high-speed Internet, Optimum Mobile, cell phones and accessories, digital cable television and home phone services to residential and business customers. on Saturdays. To report any damage done to your home or property by a Optimum employee, call Customer Service at 718-617-3500. When it comes to service, Optimum has Optimum Locations in Mamaroneck, NY TV Phone & Internet Skip to content. Tech support. Jan 2, 2025 · Optimum has lower customer satisfaction scores than most of the top ISPs in our survey, but it offers high-speed fiber plans up to 5,000 Mbps and cable plans up to 1,000. Optimum Business customer? Call us at 888. It’s as if Optimum is Optimum Locations in Charleston, WV TV Phone & Internet Skip to content. Our virtual assistant is available 24/7 to answer your questions, or help direct your inquiry. 3278 Customer Care: Main Number (866) 950-3278 Service address Telephone number where you may be reached during business hours Your email address If you are an authorized representative of the account holder, please print your name, your relationship to the account holder, your address, and a phone number at which you may best be reached during business hours The level of customer service is deplorable. Aug 12, 2022 · Normal Hours: 8:30am - 5:00pm Pacific Time (24 hours a day) at: (800)-291 service of process requesting customer information and Optimum will not respond to Specialties: Our Optimum store located in Lubbock, TX provides high-speed Internet, Optimum Mobile, cell phones and accessories, digital cable television and home phone services to residential and business customers. 3278 Customer Care: Main Number (866) 950-3278 (866) Get contact information for PC Financial Mastercard & the PC Optimum program. Newark. Pay your bill, connect to WiFi, check your email and voicemail, see what's on TV and more! Optimum Locations in Lubbock, TX | TV Phone Customer Care: Main Number (866 Lubbock - W Loop. Visit one of our retail locations. If you call after working hours and choose the option to connect to general support by tapping the associated number on your phone’s keyboard, you’ll get an automated message that Optimum offers high-speed home Internet, TV, Mobile and Home Phone service, we strive to be your full in-home and mobile connectivity and entertainment provider. Aug 7, 2024 · Wondering how to talk to someone at Optimum customer service? To cancel Optimum service, call Optimum’s local customer service line for your region. Call the dedicated phone number to talk with a live agent or use the Optimum App. Specialties: Our Optimum store located in Norwalk, CT provides high-speed Internet, Optimum Mobile, cell phones and accessories, digital cable television and home phone services to residential and business customers. Customer Care: Main Number Optimum Locations in Jonesboro, AR | TV Phone & Internet Hours; Monday: 10:00 AM - 8:00 PM: Customer Care: Main Number (866) 950-3278 Hours. Address Customer service from Optimum. to 1:00 p. The transaction wouldn’t go through. com , kayullman@optimum. All trademarks and service marks are the property of their respective owners. Come into one of our new experience centers today for all of your internet, mobile and digital entertainment needs and receive our white glove customer service. Specialties: Our Optimum store located in Alexandria, LA provides high-speed Internet, Optimum Mobile, cell phones and accessories, digital cable television and home phone services to residential and business customers. We pride ourselves in delivering 24/7 customer service with over 100 local stores ready to support you in the communities we serve. For general information about your pharmacy benefits, call. Still need help finding 6 days ago · The company can be contacted by: • email: garyalex2@optimum. So Optimum needs to see this as a major downfall and a HUGE area of improvement. 3278 Customer Care: Main Number (866) 950-3278 (866) Specialties: Our Optimum store located in Parlin, NJ provides high-speed Internet, Optimum Mobile, cell phones and accessories, digital cable television and home phone services to residential and business customers. Call the customer service number on your ID card. Chat with Us Chat support is available 24/7. Chat support is available 24/7. on multiple occasions, when the customer service rep hits a wall on fixing my issue or resolving me disputing the service charges they LITERALLY hang up the phone on you forcing you to start from square one. 467. Make sure you have representatives who are in the U. 19. Day of the Week Hours; Monday: 10:00 AM - 8:00 PM: Tuesday: 10: Optimum offers high-speed home Internet, TV, Mobile and Home Phone service, we strive to be your full in-home and mobile connectivity and entertainment provider. Additional customer service resources Get online support for your cable, phone and internet services from Optimum. Customer Care: Main Number Internet Speeds Secure Internet PRO WiFi LTE Wireless Backup Optimum Mobile Optimum Business Voice Optimum Business Hosted Voice Service Call Customer Support Optimum Locations in Alexandria, LA TV Phone & Internet Skip to content. A common complaint amongst customers is unhelpful and rude customer service agents. I've literally spent probably close to 10 hours of my time on phone calls with optimum. I’ve been using Group A International Calling. For your protection, all employees or representatives of Optimum that come to your home carry photo identification. Call to get started 844-716-0359 Specialties: Our Optimum store located in Greenville, NC provides high-speed Internet, Optimum Mobile, cell phones and accessories, digital cable television and home phone services to residential and business customers. Customer Care: Main Number Phone - Our customer support center is available for assistance 24/7, at (877) 370-5329. Full-time. For hearing impaired (Available 24/7 Terrible customer service. Customer service from Optimum. Post your savings. Jan 22, 2024 · Optimum has separate customer service and tech support departments for you. Contact Optimum customer service for 24/7 assistance with your Internet services. Help Center Get help with questions about billing, equipment, installation, outages and more. My internet also cuts out constantly despite the bill being paid. ? Contact Optimum Support for help with your cable, phone and internet services via phone, Twitter, email or by visiting one of our store locations. It's been a nightmare. Follow us for product news, promotions, and service alerts. com to login to your account. 8468 Customer Care: Main Number (888) 467-8468 (888) Customer Service; Can't find the information you are looking for? Our opening hours (UK time) are: Ordering; Returns Policy; FAQ; Contact; About OPTIMUM Contact an Optimum Expert 24/7 with Chat or Customer Contact an Optimum Expert with Chat or Contact Customer Support. Sign up for free to see more Optimum status data. Specialties: Our Optimum store located in Elizabeth, NJ provides high-speed Internet, Optimum Mobile, cell phones and accessories, digital cable television and home phone services to residential and business customers. Need help with other Optimum services? Looking for assistance with your Optimum Internet, home TV, or phone service? Connect here. 866. Stores Phone: The general phone number for Optimum is 888-276-5255, and the average waiting time is between 7 to 30 minutes. Had I known this I would not have signed up with Optimum. We would like to show you a description here but the site won’t allow us. Talk to Our Experts for the Best TV and Internet Deals! Functions/Department: Contact Us: Hours of Operation: Days: Customer Service / Billing (Internet, Phone & TV) Chat with Customer Service 888-276-5255: 9 a. I have been on the phone multiple times for over an hour and still cannot resolve a simple billing issue. Customer Care: Main Number Hours. Day of the Week Hours; Monday: 10:00 AM - 8:00 PM Specialties: Our Optimum store located in Mamaroneck, NY provides high-speed Internet, Optimum Mobile, cell phones and accessories, digital cable television and home phone services to residential and business customers. Online: Visit optimum. com , dsward@optimum. Day of the Week Hours; Monday: When you buy a new phone from Optimum, you can get up to 50% off select phone accessories. - 5 p. FAQ; Optimum service health This chart represents Optimum service health over the last 24 hours, with data points collected every 15 minutes based on issue reports, page visits, and signal strength. 8468 Customer Care: Main Number (888) 467-8468 (888) Optimum Locations in Tyler, TX | TV Phone & Internet Customer Care: Main Number (866) 950-3278 All trademarks and service marks are the property of their Optimum Locations in Oakland, NJ | TV Phone & Internet Hours; Monday: 10:00 AM - 8:00 PM: Customer Care: Main Number (888) 467-8468 Optimum Locations in Paterson, NJ | TV Phone & Internet Hours; Monday: 9:00 AM - 6:00 PM: Customer Care: Main Number (888) 467-8468 Optimum Locations in Jackson, NJ | TV Phone & Internet Hours; Monday: 10:00 AM - 8:00 PM: Customer Care: Main Number (888) 467-8468 Customer service from Optimum. Nothing else. If you can get reliable service from Optimum, and don't mind spending a few hours negotiating new deals every year, Optimum can provide better performance than 5G Internet at similar prices, or lower prices for the same throughput as FiOS. 5255 to discuss your options. 276. She was so friendly and helpful! Specialties: Our Optimum store located in New Bern, NC provides high-speed Internet, Optimum Mobile, cell phones and accessories, digital cable television and home phone services to residential and business customers. 40 - $35. $18. For instance, a Reddit user mentioned experiencing a four-hour wait to speak with billing or customer service. pick up equipment and make payments. 15 - $24. Nov 22, 2024 · Phone support: Optimum’s main customer service line is available 24/7 at (877) 694-9474. All this within a year and a For general information about your pharmacy benefits including coverage and cost questions, please contact Optum Rx Customer Service: 1-844-368-8713 Friendly Reminder to Call Retentions (877-936-4778) to Lower Bill. 3278 Customer Care: Main Number (866) 950-3278 (866) Optimum Locations in Branson, MO | TV Phone Customer Care: Main Number (866 Branson - Walnut. Pay your bill, connect to WiFi, check your email and voicemail, see what's on TV and more! Optimum Locations in Leesville, LA | TV Phone & Internet Hours; Monday: 10:00 AM - 8:00 PM: Customer Care: Main Number (866) 950-3278 Our high-speed Internet service provides reliable and fast connections for all your online activities. Closed. Recently got: 400MB Internet, Cloud DVR, Remote and cable Box, Premier TV for $103. ET on weekdays and 9:00 a. To order Optimum residential services, use the listed numbers. Get help with questions about billing, equipment, installation, outages and more. All . Find an Optimum store near you. S. Optimum operates more than 100 retail stores. Get help when you need it, online or by phone as we are committed to customer service. However, some customers have reported extended wait times during peak periods. Information on our Wall, NJ local offers, store hours, & location. Called and was told my account had been flagged and my points are now frozen and it will take between 2-10 business days before it’s fixed. Chat: From the Optimum Support page, click on “Message Us” to start a chat. Optimum Service Plans; My Optimum app November 24. Pay your bill, connect to WiFi, check your email and voicemail, see what's on TV and more We know how critical solving issues can be, especially if they revolve around your WiFi or your small business phone system, so our helpful customer service team is available 24 hours a day, 7 days a week. Contact Optimum Support for help with your cable, phone and internet services via phone, Twitter, email or by visiting one of our store locations. However, they do offer longer customer service hours and other resources to accommodate the customers. Optimum provides Internet service in 21 states across the U. Jan 13, 2025 · Optimum customer service is no longer confined being tied to business hours.
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