Sorry something went wrong close windows hello and then try going through the setup again. I get the message "something went wrong on our end.

Sorry something went wrong close windows hello and then try going through the setup again You can try again, or skip this step and set it up later". Feb 20, 2024 · Close windows hello and try going through the set-up again. More This video will show you how to fix Windows Hello not working in Windows 11. we couldn't find a fingerprint scanner compatible with windo Jan 11, 2024 · Here is the major issue. . Now try emptying the NGC folder again, once done close all the windows. Error: Sorry, something went wrong. Apr 11, 2021 · Close Windows Hello, and then try going through the setup again. Go to Start Windows logo, and select Settings > Accounts > Sign-in options. When it pops up asking me to touch my reader, the light on my reader lights up (more proof that the driver works). Jul 29, 2021 · however, every time I try to se it up I get a window that pops up and says" sorry Something went wrong" " Close Windows Hello, and then try going through the setup again. It would redirect me to a page that says, "Something went wrong, please try again later. Oct 22, 2023 · Hello there, this is Suganya. I'm happy to help you. Aug 19, 2023 · Look for the Windows Biometric Service. Please close Windows Hello and try again. If you are using a laptop with built-in Webcam, follow these steps to Feb 25, 2022 · hey i personally like this feature of windows having fingerprint scanner like phone but my scanner when i start set up finger print then i touch the scanner so it says sorry something went wrong i have uploaded screenshot u can also check and i also have read all fourms about that but it doesn't help so pls help me you can see the image of Jan 9, 2016 · I am trying to setup the fingerprint scanner for Windows Hello on my Dell Latitude E6430. Welcome to the Microsoft Community. I tried to create a new user and the Microsoft Store started working, but the problem was not solved on my main account. Close windows hello, then try going through the setup again. But every time I click on these options (Add recovery Number, Change password, Security, Devices). >Type C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\NGC and hit the Enter key. Select Set Up > Get Started. Nov 28, 2024 · Please try below methods to diagnose the issue. While there check for the latest Chipset, BIOS, Sound, Network, USB3, Bluetooth and all other drivers to compare with the version/date installled for that device in Device Manager reached by right clicking the Start Menu. Delete the NGC folder >Open the Run dialog box by pressing the Windows key and the R key together. the problem is that whenever i try to add my index fingerprint to windows hello it crashes with this message:" Sorry something went wrong. I'm sorry to hear that you are experiencing an issue with the Windows hello fingerprint. close windows hello, then try going through the setup again. For errors during PIN creation, sign out and sign back in, then attempt to create the PIN again. I have to set up meetings today online on Teams but I keep getting the following message: " Unable to create meeting Something went wrong. Any way you can help me? Jun 2, 2019 · Hello . " This is after multiple computer restarts, and upgrading my computer to windows 11. Nov 18, 2017 · Since then however, I am unable to use Windows Hello Facial logon, I can only enter the PIN. when i follow the process 'set up' and i follow the process and when it asks me to 'Swipe my finger' but after i swipe it says "Close windows Hello, try going through the set up again'. Was something similar happening when you are setting up other Windows Hello login options? You can try creating a PIN or face recognition (if supported by the device). Aug 22, 2020 · After window update of windows 10 2004 version, Windows Hello fingerprint cannot be set up, showing as, sorry, something went wrong. If you can't see contents in the folder, click the View tab in File Explorer and check Hidden Items. " Mar 24, 2019 · Hello Laptop : HP EliteBook 840 G2 Operating System: Windows 10. 6 Ways to Fix Windows Hello Nov 23, 2023 · Win + Q to open the search box, type “ msinfo32 ”, then open “ System Information ”, please take a screenshot of it and attach it to your next reply. May 2, 2024 · - Open the Run dialog again (Windows + R), type "control", and press Enter to open the Control Panel. " This has been going on for days. Jan 29, 2024 · Hello Rao, I just want to give some update for you on this issue. Thank you, Sorry, something went wrong. I have so far, gone into the device manager and selected "Biometric devices". Fix 4: Clear Teams Cache. Jan 23, 2021 · Few months ago, the reader was working fine, but then it suddenly stopped. 다른 지문을 다시 등록하거나 추가하려면 설정 > 계정 > 로그인 옵션 > 지문 인식(Windows Hello)으로 이동하여 손가락 추가를 선택합니다. 1 to windows 10. Dec 19, 2024 · Whenever i try to login into my laptop, it would say "Something went wrong, try again or select cancel to setup your device later. 0. com/c?o=21273123&m=17686&a=498500&aff_sub1=O7ya1IyuskY&aff_sub2=Native| Try PC HelpSoft Driver Updater here: https://store. Close Windows Dec 20, 2023 · The old user can setup a finger and use normally. If not, you may reach your work IT and let them know that you would like to use a Windows Hello on your PC, and if they could do some configuration on your work account for you to use it. Here are some recommended steps to solve your situation: Feb 26, 2022 · The problem I am facing since the time I bought it from HP World is whenever I try to change the password or try to insert a new fingerprint through the sign-in options in settings. Dec 5, 2019 · After the driver is installed, you will be told that “Windows has successfully updated your driver software” and you can now click on the Close button. However, when I try to reset my PIN, it says, "Something went wrong. Fix windows 11 We couldn't find a fingerprint scanner compatible with windows hello fingerprint. Choose "Windows Hello Face recognition setup not working" if you are given this option. ' I've tried accessing the Windows Hello settings but then get the message that face unlock isn't available on this device:. - Move the slider to Never notify, click OK, and then try accessing the Store again. Open Device Manager. How can I fix it? Mar 22, 2022 · I am on a laptop running Windows 11. In Settings > System > Optional Features, remove the Windows Hello feature, then search for and add the "Windows Hello facial recognition" feature. Aug 19, 2018 · i currently upgraded to the windows 10 version 1803 and noticed so many bugs which inadvertently made me return to the stable 1511 version i have been using. Kindly reset your Windows update components first: Jan 16, 2024 · Harassment is any behavior intended to disturb or upset a person or group of people. Under the sign in options, Windows Hello Pin, I see a message that says Something went wrong. After deleting the . It fails every time I turn Windows on, and when I go to "Set up face sign-in" it tells me "Sorry something went wrong" and "Close Windows Hello, and then try going through the set up again. Even if I go to setup a new finger, I'm met with a "Sorry something went wrong. One possible solution is to delete the WinBioDatabase folder that stores the biometric data. ' or 'Sorry - something went wrong. Once you get a response, choose "Windows Hello Camera Issue". a. Anyhow, As I am setting up a new computer (with Windows 11), Aug 27, 2024 · I have Windows 11 Home v23H2 OS build 22631. But I don't know how to close windows hello. Remove your Webcam. Lex Apr 30, 2018 · If you can't get past that screen then right click the NGC folder and go to properties and click the Security tab. I have all of the latest updates installed using the HP Support Assistant and have tried installing SP82106. Oct 12, 2017 · Hello Windows user, I am using windows 10 on my laptop Asus UX430U - Whenever I tried to register to sign in with fingerprint the pop-up appears with Jan 2, 2025 · I type it in, then it asks me to set up the Windows Hello PIN! When I go to try to set it up, it says that it couldn't set up the pin and to try again later. I wanted to go on my account and change some privacy stuff. Jan 26, 2021 · windows hello pin something went wrong try again later,windows hello pin,windows hello pin something went wrong,windows hello pin this option is currently unavailable,windows pin something went wrong try again later,windows hello pin setup,windows hello pin currently unavailable,windows hello pin not available,something went wrong try again If you’re prompted to create a PIN again after already having one, it may be due to security updates or changes in the system. kapilarya. Please note: This is a user-to-user community forum. Please sign in with your Pin. Oct 4, 2018 · Since the 1809 update Windows Hello doesn't work anymore on my Surface Pro (2017). Steps to Fix Windows Hello Fingerprint Error This option is currently Unavailable Something Went Wrong Try Again Later on Windows 10Step 1) Check Fingerprint Jun 19, 2023 · Hi Ben, I'm Sumit, here to answer your query at the Microsoft Community. C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft. Profit. It's also a good way to check and make sure you don't have Airplane mode turned on by accident. Click Advanced. 1. Try again Later. Nov 2, 2023 · @Woody Chiu at RASI Apologies for the delayed response, researched on your ask and also check with my team on this, if the user performed a non-destructive reset of their PIN, then their fingerprint registration was probably preserved, you could try a destructive reset by running certutil -deletehellocontainer from a standard command prompt and rebooting the machine and verify if it helps to Jan 19, 2025 · Someone told me to update the latest windows 11 upgrade and I did now I still can't download updates on the microsft store cause I don't see anything to update but I did try and download xbox app and it still says "sorry something happened on our end "and I can't update my windows again cause it says "Windows Update: Something went wrong. I've been stuck solving this for days. ". updated latest fingerprint driver as well. I'm an Independent Advisor and user like you. Try again later. Mar 30, 2022 · Hello, I can't use my fingerprint scanner because every time I click Sign-in Options then Windows Hello Face, it always says "Something went wrong. Apr 8, 2023 · Windows 11 Pro - Fresh installation with all updates (10. Your laptop should either shut down or restart, either way log back in and then try going through the Windows Hello set-up process again. Close Windows Hello, and then try going through the setup again. Windows user like you. Despite constant restarts and waiting, it still wont let me in and use my laptop. Reset Fingerprint Data. It might be hardware problem with reader or something. We purchase MS Office directly through Microsoft. Microsoft is working on a solution. https://out. Apr 19, 2016 · Original Title: Account problems On my windows 10 laptop I have encountered a number of account problems in various ways. Go to Settings-> Accounts->Sign-in Options Feb 25, 2022 · hey i personally like this feature of windows having fingerprint scanner like phone but my scanner when i start set up finger print then i touch the scanner so it says sorry something went wrong i have uploaded screenshot u can also check and i also have read all fourms about that but it doesn't help so pls help me you can see the image of Close Windows Hello, and then try going through the setup again. com/hpsupport. I always get a pop up from the Windows Hello Option that 'something went wrong, try again later' and doesn't allow me to make any kind of changes. I tried reinstalling the fingerrpint sensor drivers but it didnt help. We would like to show you a description here but the site won’t allow us. after these updates, this option gets "sorry something went wrong" message and won't let me go through to set up fingerprint. Mar 22, 2024 · Hello everybody! Faced with the problem "Sorry about that! Something went wrong, but we're fixing it. " I got it set up once when I first got this laptop, but then I tried resetting the fingerprint and it hasn't worked since. For reference, the power management tab is missing when I go to the sensor's properties, and I don't have the option to roll back the driver. Right-click Windows Biometric Service and click Stop. I already tried uninstalling in device manager and other methods taught in Youtube. But when I am going to setup fingerprint every time I am getting the same issue. For reference, the Power Management tab is missing when I go through Properties, and I don't have the option to roll back the driver. Sep 5, 2023 · Close Windows Hello, and then try going through the setup again. Apr 9, 2020 · This is a personal computer, it does not belong to any organization. Sep 22, 2020 · Close Windows hello and then try going through the setup again' I have updated the laptop- I have installed the latest driver from the dell website too however nothing seems to be working to allow me to set it up Close windows Hello, and then try going through the setup again. Nov 19, 2024 · Hello, MPPD137. reflectormedia. Jan 26, 2023 · Then Open File Explorer. But after a new try (or a skip) the same message appears again, so it seems impossible to get out of this loop. Apr 26, 2019 · Close Windows Hello, then try going through the setup again. I went to the settings to set up it again, and the windows showed me the following message: Each time I try to set up the fingerprint reader, I get the same above message. PIN 오류 이미 PIN을 만든 후 PIN을 다시 만들라는 메시지가 표시되면 보안 업데이트 또는 시스템 변경으로 인한 것일 수 있습니다. *** I have seen some people say that the option to clear the fingerprint data is greyed out and I unfortunately do not know how to solve that problem other than factory resetting the laptop and Oct 29, 2020 · 2. Jan 12, 2023 · I'm not sure if this is relevant, but PIN still works, and that also is implemented by Windows Hello. Make sure it’s running and have set it’s Startup type to Automatic. Try creating the PIN again or check for system updates. Select the arrow next to Bio-metric devices. - Go to User Accounts > Change User Account Control settings. Navigate to this location: C:\Windows\System32\WinBioDatabase. I have tried a system restore - same result. Finally, you can close the Validity Properties window, then close Device Manager and reboot the machine to implement the new driver. please help on this. Close the Store app, open it again, and check if you are logged out of the Microsoft Account in Windows Store then log back in. Windows detected it automatically, but the driver from the manufacturer website is the same. Setup your PIN again then check if issue is resolved. #Fingureprint #security This fixed the camera app but not Windows Hello. " However, I have done this many times and it still gives the same message. Here's how to Fix "Sorry, something went wrong. DAT files, restart computer and try setting up Windows Hello again. Not every finger can be enrolled, so basically when I get "something gets wrong", I try another finger, I might pass or not, if not then another finger and finally some finger gets accepted. Try reinstalling the biometric drivers from the device manager and check if you can set up the Windows Hello fingerprint function. Aug 18, 2023 · You may try to disconnect it then set up the Windows Hello and then try to reconnect the work account and see if there will be any changes. ' as mentioned Jul 18, 2022 · Why Does It Say “Something Went Wrong Try Again?” If your Android phone displays this message, it means that something in your device software is preventing you from downloading or updating specific Google Play apps. " I've tried searching Google for solutions, but I haven't come upon one that works as of yet. Fixed: Windows Hello PIN This Option Is Currently Unavailable If you face the “Windows Hello PIN this option is currently unavailable” issue in Windows 10, focus on this post to find some solutions. " Oct 6, 2024 · Select Windows biometric services from the left column. It appears that the problem you're facing is a reported issue with Outlook and other apps being unable to connect to Outlook. 4037 on a Surface Pro 8. I get the message "something went wrong on our end. I tried removing Windows Hello, but it now wants me to sign into my microsoft email each and every time instead. However, it displayed "Something went wrong: it looks like you've already setup Windows Hello on another account Remove face recognition from your other account and then try again. You say this is a new laptop. It just says sorry, something went wrong. Before doing the reset my fingerprint scanner was working all good for signin but now it is'nt. 22621 Build 22621)HAL 10. The fingerprint login was working well before I got some windows update and manufacture drivers update. #windowshellofingerprint #windows10 #thisoptioniscurrentrlyunavailable #somethingwentwrongwindowshellofingerprintThis tutorial is to fix error while setting Aug 8, 2024 · If you also encounter the “something went wrong Windows Hello” issue, you can try the following ways to get rid of it. You can vote as helpful, but you cannot reply or subscribe to this thread. Please try again later. Close windows hello, and then try going through the setup again" It works for any other fingerprint, i have tested it and it works. I've tried restarting my laptop multiple times but it still doesn't work. I see a window with title Windows Hello setup "sorry, something went wrong. Aug 18, 2023 · The fingerprint reader is tied to Windows Hello so this can be software or hardware related. I tried many solutions on google but all of them don't change anything. Here’s a step-by-step guide to help you through: Nov 27, 2017 · Stored fingerprint data saved in the BIOS of your computer is one of the possible reasons you can't set up Windows Hello. Aug 12, 2024 · After removing the credentials, restart the Teams app and sign in with your login credentials again. " I've also confirmed I have the latest driver for the biometric scanner. This PC has no group policy, it's my personal computer so I don't know what went wrong, but I would like to have my PIN back. The lockscreen shows either 'Sorry - something went wrong. But when i use a new administrator account, log in microsoft account, active windows hello for password, PIN but not fingerprint. " I install the latest version of Synaptics fingerprint driver. There's two options on this screen, to 'skip for now' or next. Close Windows Hello Error is due to your scanner device is of Mar 13, 2022 · 2) Update your drivers from the PC maker's Support Downloads webpage for your exact model. On the Windows sign-in screen, press and hold the Shift key, then select Power > Restart 2. Dec 23, 2016 · Harassment is any behavior intended to disturb or upset a person or group of people. Like most apps, Teams stores temporary files on your PC to ensure Jul 16, 2024 · Please can you help. For reference, the Power Management tab is missing when I go through the properties for the device, and I don't have the option to roll back the driver. ) Jan 17, 2022 · This thread is locked. However, when I press "Get started", the camera IR leds blink a couple of times and the Windows Hello setup screen simply May 9, 2024 · To fix Something went wrong, Try again later error during Windows Hello setup, roll back Fingerprint driver, and delete the files inside the NGC folder. NOTE: The options given by "Get Help" may vary. (You can reset this to its original setting after testing. Dec 29, 2017 · I bought a camera so that I could use face recognition on my desktop PC. After resetting the fingerprint data, try again to set up Windows Hello and see if it works. Read detailed guide at https://www. This thread is locked. When I try to use my email within outlook, it thinks that this email (that is issued from godaddy) is a Microsoft admin account. Jan 22, 2023 · Close Windows Hello, and then try going through setup again" I have no idea if this is related, but in Windows Update, there is one driver update that keeps failing to install, but it appears that it has already been installed too. Close and try again. Aug 14, 2023 · Here's how to get Windows Hello to recognize your fingerprint again. Aug 17, 2022 · Windows Hello Pin Setup "Something Went Wrong" When I try to open my laptop I get a message that pops up and says something along the lines of "Something went wrong and your pin isn't working" and I've always had to use my phone authenticator app to log into my laptop. Dec 28, 2021 · Windows update impacting certain printer icons and names. Your Windows and device specifications - You can find them by going to go to Settings > "System" > "About" What troubleshooting steps you have performed - Even sharing little things you tried (like rebooting) can help us find a better solution! 1 day ago · There may be connection issues. However, when I run through the setup process, the progress bar runs to about 40% then a window pops up Feb 5, 2025 · Regarding Windows Hello PIN setup issues and account changes, you encountered a problem when trying to create a Windows Hello PIN and were unable to change the account type through the Control Panel. At least with a blue screen, you know your need to start at the beginning. Oct 4, 2023 · After you have fixed the Close Windows Hello, and then try going through the setup again error, learn some quick tips to improve Windows performance, and check our curated list of the best antivirus to boost security. after successfully returning to the previous version (1511) my windows hello has stopped working, it reaches the point to add another finger and fails in the process and also puts up the Oct 4, 2024 · login to my computer is stalling because following login with my microsoft account a windows Hello-pincode needs to be made and this does not work (we get the message: "Something went wrong). First of all, thank you for sharing the information, if the camera itself is normal, then it might be Windows hello service abnormality, you can refer to the following steps to fix it: 1. pchelps Jan 31, 2018 · Thank you for the information. Jul 28, 2023 · Hey, So Today i Formatted my PC, Deleted all the partitions and Re-Installed Windows 10 Pro [I Was using Windows 11], and after Re-installing when it Asked to Sign-in Microsoft Account i Tried to put Feb 6, 2024 · Hello CC_162, My name is Adesoji and I'd be happy to help you out with your question. I do apologize for the inconvenience, let me help you sort things out. Enabling and disabling Airplane mode on your device can re-establish an internet connection. i decided to log in via hirens to see if i could reset but that cannot see the drive as its bitlocker encrpyted. Select the user name, and click on Sign out. 1413Gigabyte Z790 Auros Elite AX i7-12700KFNexiGo N930W Windows Hello CameraMouse Camera CM02 Windows Hello Aug 24, 2022 · Hi, the fingerprint scanner on my Asus was working perfectly until I updated to KB5016629 10 minutes ago. (it is NOT). " I have already tried troubleshooting Windows Update and Hardware and Devices. com or keeps on asking for a password. Learn more?* htt Close Windows Hello, and then try going through the setup again. Under the "Account settings" section, click on whatever the link option is there, I think during the issue mine said something different but now shows the "Sign in with a local account instead", so basically you are switching the account back to a local account and then re-adding the Jan 20, 2025 · Click to set up your PIN again. 4. If you're still having trouble Turn off your PC Start your PC, just as Windows attempts to load (spinning dots), press and hold Power Button on the casing of your PC for 5 - 10 seconds to perform a Hard Shut Down Do this twice Aug 30, 2019 · Hi, winstonSmith My name is Aracely, I am an Independent Advisor. Jul 23, 2020 · Open the Windows Store app, and click on the user icon located on the top right-hand side of the window. " I give Windows all my info and use a one time code to log back in. Click Change beside Owner and type in Administrators and click OK. Learn how to fix setup issues with the fingerprint reader on HP Notebook PCs (Windows 10). 608, time stamp: 0x8ac6339a Jun 26, 2024 · Hello, recently. After this, check to see if you can set up Windows Hello Jan 26, 2024 · "Something went wrong" This is the worst message you can get. Also tried to stop th winodws biometric service and eleted the dat files in the data base then again restarted the service. Now whenever I try to set it up, it says "Sorry something went wrong. I'm Using HP Pro Book. Let me know how it goes. Click here to learn more Mar 1, 2023 · Sorry for my bad searching skill, After some minutes jumping around over internet, I found the answer. Jul 25, 2022 · Hi pratik- I'm Kevin B. Feb 8, 2017 · Hello, With regard to your concern, make sure that Windows Hello has been set up correctly. Apr 30, 2020 · I have a Lenovo Ideapad flex 15 . I removed my PIN and now Add is greyed out. try again later. Hi all, I recently reinstalled Windows 11 on my Inspiron 7430 2-in-1 using a USB boot device I created using the Dell Recovery OS tool because I was foolishly trying to get the Waves MaxxAudio processing to stop processing the built-in speaker audio (turning it off in MyDell still causes the audio to sound weird, and you hear it if you capture Desktop audio in OBS or use the loopback feature Apr 16, 2016 · I have upgraded my dell latitude e5540 from windows 8. I removed my face data from Windows Hello and tried to set it up again. 22621. For reference, the Power Management tab is missing when I go to the device's Properties, and I don't have the option to roll back the driver. Has the fingerprint reader EVER worked? It may well be defective. DAT files in the folder. I would love to help you today. Sep 6, 2023 · Close Windows Hello, and then try going through the setup again. If you’ve previously attempted to set up your fingerprint and it didn’t work, try deleting any existing fingerprint data and then set it up again. exe again (IR camera drivers for build 1703) which doesnt work. Here's a fix to help you out of this issue Apr 8, 2021 · This Tutorial Helps to Fix Windows Hello Fingerprint This option is Currently Unavailable Something Went Wrong Try Again#FixWindowsHellowFingerPrint#ThisOpt Jan 1, 2018 · So I remove it and try to setup again. Try to update or come back later". See if the camera will be reset and would now work. I then redid all updates - some result. Whenever I try to use it, the system shows me "Something went wrong on our end. Oct 7, 2024 · Windows Hello Fingerprint Setup Issue after initial swipe = "Sorry, something went wrong. Kindly try these following steps to reset Windows Hello biometrics and to set up Windows Hello on your current user account: On the search box, search and open Services. exe, version: 10. close windows hello and then try going through the setup again" Event log says the following: Faulting application name: BioEnrollmentHost. I have a HP EliteBook Folio 9470m running Windows 10 and it worked once but then I reset the computer and it does not work this time. Then delete the folder named NGC. Jul 9, 2022 · Fix "Close Windows Hello And Then Try Going Through The Setup Again" Fingerprint Scanner Error. When I go to settings -> Accounts -> Sign-in options -> Change password I May 12, 2022 · windows 11 machine login screen has teh above pin message, if you clkc the setup again it spins for a bit then comes back to the same - there is no other sign in options screen, so there is no option to login. Type Services and select it from the list of results. I recently factory rest my PC. Close Windows Hello" error when registering fingerprint to use Windows Hello on Windows 10. Dell/HP Laptop: Fix Windows Hello Fingerprint Error Your Device Is Having Trouble Recognizing you, try againStep 1) Check power management settingsRight clic Mar 28, 2022 · I cannot open microsoft account services & subscriptions. I recommend you repair Windows completely before you should make a copy of your files. give it a few minutes, then try again. When I skip for now, it brings me back to the main sign in area, where it takes me through the same exact process, with no Aug 8, 2021 · This is weird, but because these devices are quite old, I guess I can treat this as a solution. Click Start. b. com/windows-hello-not-working-in-wi hey i personally like this feature of windows having fingerprint scanner like phone but my scanner when i start set up finger print then i touch the scanner so it says sorry something went wrong i have uploaded screenshot u can also check and i also have read all fourms about that but it doesn't help so pls help me you can see the image of Feb 7, 2024 · This is something really annoying . To try to prove it's not a Windows problem but a hardware problem, here are all the things I would try. In Get Help type "Windows Hello Face Camera is not working", press Enter. Cant setup a Fingerprint in windows Hello anymore What Netflix got WRONG - Malaysian Flight 370 Aug 20, 2023 · Close Windows Hello, then try going through the setup again. Jul 20, 2017 · After all of this was said and done, Windows Hello worked for a little while (literally less than a day) and it hasn't worked since. " Another option is to enable the built-in administrator account, then create a new user account instead: 1. After your machine reboots, click on "Troubleshoot" under Choose an option 3. For other helpful videos go to https://youtube. This is a tedious process and I would have rather kept Windows Hello but whenever I go to sign-in options it says "Something went wrong. Jan 10, 2025 · Yes, after signing in with your password, go to accounts > Settings > Sign-in options > Windows Hello PIN > Click Change PIN > Setup a New PIN and sign in with your device. It prompts me to reset my PIN. " Which other account is it referring to? I am only using Windows Hello on my own account, but on 2 Surface Pros. Delete all the . " I've already tried several things to troubleshoot, including: Restarting the laptop; Updating all drivers, including the fingerprint sensor driver; Cleaning the sensor carefully; Re-enrolling my fingerprints in Windows Hello settings; Unfortunately, none of these steps have worked. It show a box tell me to "touch the fingerprint sensor", but when i touch, it change to "sorry, something went wrong. " After seeing this I asked the help bot and followed its instructions. I tried searching for updates (using windows update) but it doesn't work. When will this be Jul 16, 2024 · Hello There is an ongoing outage issue that prevents home users from scheduling meetings ( IMPORTANT: Unable to schedule meetings in Microsoft Teams for personal use: Microsoft Community ) An open mind doesn't mean that information is coming and going without leaving an impression. I simply went out the BIOS with the option that sets up the recommended settings, which is the same May 26, 2020 · I bought it used and the fingerprint was working fine and I decided to change the Windows and install a new Windows 10 on it and download fingerprint driver from HP but when it comes to Windows Hello setup , this message appears and i can't set up or use the fingerprint . This error message is common and usually fixes itself after a short time. Then open Explorer and navigate to the following path. I was having the same issue but it appears i've been able to fix this! Settings -> Accounts -> Your Info. When I try to sign in to my computer using the Windows Hello fingerprint reader, I get a message saying "Something went wrong on our end" so I must use my PIN instead. We recommend contacting Lenovo support to assist you resetting the fingerprint data in the BIOS of your laptop. Right-click on it, and then select “ Start” from the list that appears. Aug 23, 2022 · Close Windows Hello, and then try going through the setup again". We weren't able to set up your PIN. Windows Hello Facial Recognition has quit working sometime after installing 2 Windows Updates on 8/14/2024:2024-08 Cumulative Dec 26, 2023 · Close Windows Hello, and then try going through setup again. Threats include any threat of violence, or harm to another. Jan 18, 2025 · Someone told me to update the latest windows 11 upgrade and I did now I still can't download updates on the microsft store cause I don't see anything to update but I did try and download xbox app and it still says "sorry something happened on our end "and I can't update my windows again cause it says "Windows Update: Something went wrong. " Mar 27, 2024 · #Fingureprint #security Mar 16, 2025 · If the problem persists, try to remove the Windows Hello feature and then add it again. " I've tried reinstalling Windows, using various drivers for Intel SGX, using various drivers for the fingerprint reader, looked far and wide on the internet, and I have no idea what troubleshooting steps to go through next. " I've tried looking for solutions, but I haven't come upon one that works as of yet. Under Windows Hello, locate the infrared (IR) camera or fingerprint setup option. More fixes here. Dec 5, 2021 · Close Command Prompt. i have tried many resolution process in online but still not working. Let me know if you still need more help. Aug 13, 2024 · How to Turn off Windows Hello PIN and Setup Prompt Notification To simplify the login process on Windows 10 computers, Microsoft came up with the Windows Hello sign-in. We have email through godaddy. Hello, thanks for your feedback here about your issue, it seems that your Windows hello is working abnormally. Then i have also tried clean instalation of the windows but still the same issue. 2261. Nov 6, 2019 · since mid last year, windows hello will not set up, it says 'this option is currently unavailable - click to learn more' when clicked, it says 'something went wrong. close windows hello and then try going through the Jul 29, 2024 · After updating Windows 11, a lot of users are complaining that Windows Hello stopped working. Oct 3, 2021 · Hello! My Windows Hello Fingerprint has been working fine for the past few years I've had my Windows device, but it suddenly stopped working over 2 weeks ago. close windows hello, and then try going through the step again. Sep 12, 2023 · Solution: Option 1 (For those with admin rights) We have a solution that requires admin rights but has helped many users. 3. But that too didnt solve the issue. I have tried Aug 8, 2021 · This is weird, but because these devices are quite old, I guess I can treat this as a solution. >Now delete all the contents in the NGC folder >Restart the PC and then add PIN in Windows Settings. Jun 28, 2024 · I understand that you are having trouble setting up the Windows Hello Fingerprint option on the sign-in settings. close windows hello and start set up again". Nov 21, 2024 · Additionally, although you cannot currently offer sharing through the Services and Subscriptions interface, if you do not currently have 5 or more members in your family group, you can try adding family members by going to the Family Groups webpage, and once they are added, they will be shared to Microsoft 365 Home Edition benefits by default. What should I do in this case? Thank you in advance for your help. c. Try 6) Stop Windows Biometric Services 7) Press Windows + R again 8) Enter: C:\Windows\System32\WinBioDatabase\ 9) Delete all files in this directory (assuming you are the only user) 10) Reboot system 11) Go to Windows > Settings > Accounts > Sign-in Options (again) 12) Set up PIN 13) Set up Fingerprint again. Hope this helps. Click on "Advanced options" > select "command prompt" 4. Sep 8, 2023 · Close Windows Hello, and then try going through the setup again. You can try the following steps below to help you resolve your concern. whgoke omhl xfv uwvs mbrrye cwuwo azf vqfrf gcc yrtz lpckob jrpf tzzmius msc sgty