Modivcare customer service telephone number nc. Examples include: Sick visits Hospital discharge r...
Modivcare customer service telephone number nc. Examples include: Sick visits Hospital discharge requests Life-sustaining treatment A customer service representative will ask for the following information: Member's full name, current address, and phone number Member's Medicaid ID number The date of the Ready to drive change in your community? By joining Modivcare’s network of transportation providers, you’ll be part of a mission to ensure everyone has access to essential medical care. The Modivcare Member Services Web Portal was designed to help you request and manage your non-emergency trips online – without calling the Modivcare Call Center. ? Providers’ most requested contact information, forms, and link. Jul 7, 2021 · NEMT Contact Numbers Who members should call to request transportation for appointments on or after July 1, 2021: AmeriHealth Caritas − ModivCare (NEMT Broker): 833-498-2262 Carolina Complete Health − ModivCare (NEMT Broker): 855-397-3601 Healthy Blue − ModivCare (NEMT Broker): 855-397-3602 UnitedHealthcare − ModivCare (NEMT Broker Alliance provides free non-emergency medical transportation to help you get to and from your appointments for Medicaid-covered care. 1-866-726-1457 Blue Cross Blue Shield: 1-855-875-5194 HealthSpring Healthcare Medicare Advantage 1-866-214-5126 Community Care Plan: 1-866-306-9358 Jul 20, 2021 · ModivCare: Transportation provider shall submit a W-9, Account Setup Agreement, and the trip information (run sheet, driver log, etc. of North Blue Carolina. Modivcare has dedicated staff and phone numbers available to schedule transportation needs from facilities. Cross and Blue Blue Cross Shield and Blue of Shield of Virginia Beach, Virginia VA Beach, 23466-1010 VA 23466-1010 North Carolina North is an Carolina Find phone numbers for Humana, a Medicare health insurance company. com For questions about your claim, call 1-800-930-9060. Members get full Medicaid benefits, plus extras like care coordination and food support. Dec 10, 2025 · Beneficiary Information Learn about NC Medicaid Managed Care, eligibility, how to apply and more. Your courtesy allows us to better serve other members. Examples include: Sick visits Hospital discharge requests Life-sustaining treatment A customer service representative will ask for the following information: Member's full name, current address, and phone number Member's Medicaid ID number The date of the Member Services For assistance, please call the number on your ID card. This page can also be used to book a ride, reschedule, cancel and manage ride information. Today, we are the largest home health care provider in the state. – 8 p. Feb 27, 2026 · Medicaid plans Visit Medicaid help and support options to contact our customer care team by phone or chat. Please call our Member Services number at 800-794-5907 (TTY: 711). Box 61010 P. , Eastern time. Modivcare has a dedicated facility department to handle the transportation needs of nursing homes, hospitals, dialysis, and mental health and substance abuse clinics. It is only for Medicaid-covered services. Non-Emergency Medical Transportation (NEMT) is the new name for your transportation benefits under the Tailored Plan. Plan Benefits Learn more about Carolina Complete Health's plan benefits, pharmacy services, and the services we offer to our members. Closed on State Holidays Medicaid Claims and Billing NCTracks Contact Center - Provider information for claims and billing. Each of our 5000 caregivers is certified by CAHC, New Jersey’s Commission on Accreditation for home care. Please call our customer service number or see your Evidence of Coverage for more information, including the cost- sharing that applies to out-of-network services. Wellpoint supports whole-person health with Medicare, Individual, and Medicaid coverage options. Improve outcomes and lower costs with MTM Health's data-driven approach to non-emergency medical transportation (NEMT) and medical transportation service. Please call immediately and let Modivcare know the change in your schedule, ideally at least one day before your scheduled pick up time. Transportation Assistance Vaya Health can help Vaya Total Care members get to and from certain Medicaid appointments and community resources. You may be able to get rides if you have a Medicaid Standard Plan, a Tailored Plan, the EBCI Tribal Option or the NC Medicaid Direct program (See “How to Schedule a Ride” below for a complete list Modivcare Call Center - South Carolina at 545 N Pleasantburg Dr #202, Greenville SC 29607 - hours, address, map, directions, phone number, customer ratings and reviews. Customer service and general numbers. For example, transportation is late dropping off or picking up the patient. Founded in 1995, CareFinders is headquartered in New Jersey. to 6 p. You can reach our Blue Cross NC team by chat, phone, secure message or visiting a store. Schedule all your rides with just a few clicks. Feb 19, 2026 · Versión en español Free rides to and from your Medicaid medical and mental health appointments Non-Emergency Medical Transportation (NEMT) services help get you to your Medicaid appointments. They also offer the added security of an annual maximum out-of-pocket cost limit. Email: support. Rider rights and responsibilities while using transportation and how to contact Modivcare. CarePlus Health Plans Inc. Your Ride Service Company Modivcare leads the nation in making sure Medicare members have safe, on-time transportation to the care they need when it is needed. ) to ModivCare securely at ncnetwork@modivcare. Healthy Blue Healthy Blue Healthy BlueHealthy is a Medicaid Blue is plan a Medicaid offered plan by Blue offered Cross by and Blue Cross and P. (877) 682–9022 Mon - Fri, 9AM to 8PM ET Founded in 1995, CareFinders is headquartered in New Jersey. No need to call a care center. complies with applicable Federal civil rights laws and do not discriminate or exclude people because of their race Oct 15, 2025 · Humana Gold Plus can help you lower your costs, and our Medicare Advantage HMO offers Medicare benefits plus prescription drug plans. wheelchair?) Special instructions (e. claims@modivcare. Welcome to the Modivcare Member web site for North Carolina. Shop health insurance plans tailored to fit your needs. Looking for health insurance? UCare offers health plans in Minnesota for individuals and families. complies with applicable Federal civil rights laws and do not discriminate or exclude people because of their race Blue Cross NC makes health insurance easy. Learn how to contact LogistiCare to book and trip and to find links to resources, information and helpful tools. medical equipment?) Contact us to get your questions answered about Life Insurance Policyholders, Coverage and Benefits from Mutual of Omaha. Oct 15, 2024 · Like all Medicare Advantage plans, PPO plans include all the benefits of Medicare Parts A and B—and many include coverage for prescription drugs. Partners Health Management can arrange and pay for your transportation to help you get to and from your appointments for Medicaid-covered care. Phone, Online or paper, end-to-end support TripCare is a platform for scheduling and managing non-emergency medical transportation services quickly and easily. We will never share your mobile number, or use it for solicitation purposes. Forms and instructions to arrange standing orders and single trips can be found on this site. Urgent trips for covered services may be scheduled with less than 2 days’ notice. As the largest and most experienced broker of non-emergency medical transportation, we offer outstanding growth opportunities and meaningful collaboration at Modivcare. Reservations and ride information Call the Customer Service team in your location and health plan. . Click, don't call, to schedule your next ride. , Monday – Saturday For help, contact ModivCare by phone or email. 1-866-214-5126 NC Alliance Health: 1-855-759-9600 NC Complete Health Partners: 1-855-397-3611 Interested in driving with us? We want to hear from non-emergency medical transportation providers who put the member first with compassionate service. Jan 24, 2025 · You can also call ModivCare with the corresponding number to your plan (Mon-Sat, 7am-6pm). Vaya Health is a public managed care organization (MCO) that prioritizes whole-person health. How to Get Non-Emergency Transportation: Call ModivCare, our transportation provider, at 1-855-397-3601 up to 30 days before your appointment to arrange transportation to and from your appointment. Book, reschedule, cancel and manage your ride all in one place. Travel outside the state is allowed but r quires pr 75 miles. Enrollment in CarePlus depends on contract renewal. Phone: 888-245-0179 Monday - Friday 8 a. Jan 21, 2026 · † Every year, the Centers for Medicare & Medicaid Services (CMS) evaluates plans based on a 5-star rating, with 5 stars representing “excellent” performance. Box 61010 Blue Shield Blue of North Shield Carolina. This service takes you to the closest provider for your needs. How do I do? Other vendors can call the Administrative & Business Matters at 1-866-998-2597 (Toll-Free) for general questions and business matters. The phone number is 866-420-6231. Feb 17, 2026 · Beneficiary and Provider Support Medicaid Policies and Procedures NC Medicaid Contact Center - Provider and beneficiary information on Medicaid policies and procedures. : (866 Schedule all your rides with just a few clicks. Phone: 800-688-6696 Medicaid General Mailing Jun 3, 2018 · Contact Modivcare or locate transportation information and check out our brochure. Appointment address and facility name General reason for the appointment Pickup address Level of service (e. logisticare. How it Works To get started, please review the information in this brochure and call your reservation number to schedule transportation. O. We would like to show you a description here but the site won’t allow us. How do I do. It's fast and easy. Providing your mobile number will help provide better service, especially when you're not near a computer. For NC Medicaid Direct members, your local Department of Social Services (DSS) can schedule Non-Emergency Medical Transportation Jul 7, 2021 · NEMT Contact Numbers Who members should call to request transportation for appointments on or after July 1, 2021: AmeriHealth Caritas − ModivCare (NEMT Broker): 833-498-2262 Carolina Complete Health − ModivCare (NEMT Broker): 855-397-3601 Healthy Blue − ModivCare (NEMT Broker): 855-397-3602 UnitedHealthcare − ModivCare (NEMT Broker Looking for health insurance? UCare offers health plans in Minnesota for individuals and families. Medical Medicare customer service For Medical Medicare eligibility, benefits and claims inquiries, call 800-457-4708, Monday – Friday, 8 a. Wisconsin Virginia Next → LOGIN CONTACT US WHO WE SERVE Members & Caregivers Medicaid Plans & State Agencies A customer service representative will ask for the following information: Your full name, current address, and phone number Your Medicaid ID number The date of your appointment The name, address, and phone number of where you are going The name, address, and phone number of your doctor/provider The medical reason you need a ride Category: Customer Service In a consumer-oriented healthcare environment: member experiences boost consumer satisfaction By Heath Sampson We are all consumers. 1-888-621-2084 or TTY 1-866-288-3133 7 a. A dedicated staff and phone number is available to book transportation reservations from these facilities. Medicaid Office Location North Carolina Department of Health and Human Services 2501 Mail Service Center Raleigh, NC 27699 Medicaid Office Phone Number The phone number to call the North Carolina Medicaid office is 800-662-7030 or in state call 919-855-4100. - 5 p. , local time, Monday to Friday at (855) 882-3901 (TTY: 711). • Writing: Submit a written complaint by filling out ModivCare’s WeCare Form, available at https://wecare. 866-527-9934 is the “Where’s My Ride?” telephone number that case managers, social workers and beneficiaries (or their families/care givers) call concerning a service issue. Leave a review and share your experience with the BBB and Modivcare, Inc. Once you’ve reached that limit, you'll pay nothing for covered services until the end of your plan year. Phone: 800-688-6696 Medicaid General Mailing Contact Modivcare Mechanicsville Administrative Line – (866) 810-8305 Norton Administrative Line - (866) 809-4620 Reservations Line - (866) 386-8331 Ride Assistance- (866) 246-9979 Non-Emergency Medical Transportation (NEMT) To make a reservation with Modivcare for transportation services. A customer service representative will ask for the following information: Your full name, current address, and phone number Your Medicaid ID number The date of your appointment The name, address, and phone number of where you are going The name, address, and phone number of your doctor/provider The medical reason you need a ride Sep 26, 2025 · Healthy Blue + Medicare makes it easier for you to get the care you need at a low cost. We manage Medicaid, federal, state, and local funding to connect the people we serve to health care services and supports. For any concern regarding late or no pickups or any general concerns talk to customer service. In 2026, Alignment Health Plan earned an overall 5-star rating for its H5296 Medicare Advantage (MA) HMO contract in Nevada and North Carolina and for its H9686 Medicare Advantage (MA) HMO contract in Nevada. Discover employer, individual, family, Medicare & Medicaid plans from Blue Cross NC. Currently this site hosts information for members about how to get a ride if they have no other way to get a ride. We bring quality patient transportation, meal delivery, remote patient monitoring, and personal in-home care to homes all across America at Modivcare. Choose the Medicare coverage you have with Blue Cross and Blue Shield of North Carolina (Blue Cross NC) to learn about your plan's benefits. It is suggested that you fax your trip request to save time on the telephone and make the most Sep 25, 2025 · Call Member Services from 8 a. Provider services for medical and drug prior authorization Phone: 844-895-8160 Fax: 877-799-4129 Healthy Blue + Medicare PO Box 60007 Los Angeles, CA 90060-0008 For dates of service in 2026, follow Blue Cross NC's requirements. How do I file a complaint with ModivCare? Complaints can be filed with Modivcare by telephone or in writing. We work with a company called Modivcare to manage transportation services. Please check with Member Services on your insurance card for additional information, as Transportation cost coverage is an NC Medicaid benefit, subject to their terms and conditions. com. Medicaid Transportation 2025 Looking for your ID number? NC Managed Medicaid Carolina Complete Health: (833) 552-3876 (TTY: 711) NC Managed Medicaid AmeriHealth Caritas North Carolina: (855) 375-8811 NC Managed Medicaid Healthy Blue NC: (844) 594-5070 Medicaid Trillium East Carolina: (877) 685-2415 NC Medicaid Tailored Alliance: (800) 510-9132 Medicaid WellCare of North Carolina, Inc . Mar 16, 2026 · View BBB customer reviews of Modivcare, Inc. What if I have a complaint? Please contact Modivcare through your Ride Assist Help Line Number at 1- 866-428-1968. Tired of waiting for someone to help on the phone? You can manage many requests via self service in the chat or connect to a live agent. Apr 29, 2022 · For transportation providers who may have questions, please contact MTM at 888-597-1180. Need to find your state’s reservation line? Visit our Find Your Plan Page. The phone number is . Learn more about non-emergency transportation services available to North Carolina Medicaid members through Healthy Blue Extras. can be to any covered treatment type within the state of North Carolina. Get started with a Medicaid or Individual & Family plan today. g. We have 20 offices, including 3 Resource & Recruitment Centers, serving 19 of the state’s 21 counties. m. Better care starts here. Learn how to get started and take advantage of our unparalleled support and resources. com or may request authorization by calling 855-397-3604. We provide information and forms organized by state for our facility partners at Modivcare. You can find your plan type on your member ID card. BCBS Member Discounts Blue365® offers our members access to exclusive discounts on health and wellness products and services. We have Member Services representatives who speak your language. Oct 1, 2025 · CarePlus is an HMO plan with a Medicare contract. Just sign up now and you'll always be good to go. ModivCare will continue to serve as the transportation broker for AmeriHealth Caritas of North Carolina, Carolina Complete Health, Healthy Blue and UnitedHealthcare of North Carolina. • Telephone: ModivCare New Jersey complaint hotline is 866-333-1735. Health care providers, learn about the Aetna dispute and appeal process, get timelines to file an appeal or dispute and find contact information if you have questions. For example, four (4) residents going to the county health department next Thursday. There is no limit to the number of trips during the year between medical appointments, healthcare facilities, or pharmacies. South Florida, West Florida, Central Florida, North Florida and Atlantic Coast. Contact Cigna Healthcare Customer Service at 1 (800) 997-1654 or visit this page to find phone numbers for plan and coverage questions or a claims mailing address. General Information Customer Contact Center (800) 788-2949 Corporate Fax (858) 621-5147 A customer service representative will ask for the following information: Your full name, current address, and phone number Your Medicaid ID number The date of your appointment The name, address, and phone number of where you are going The name, address, and phone number of your doctor/provider The medical reason you need a ride Required Information First and last name Date of birth Phone number Street address Health care plan and member ID number Date and time of your appointment. Medicaid Online To view the website for North Carolina Medicaid online, click here. What do I need to have when I call for a ride? Medicaid ID number, Pick-up address and phone number, Appointment date and time, Doctor’s name, Doctor’s address and phone number. The Modivcare app is an easy, convenient and accessible way to schedule and manage all of your Modivcare non-emergency transportation needs. ional cost for this service, and ther 75 miles one-way must be preapproved. - 6 p. Contact us for more details about our plans, coverage, costs and more. Prior authorization requests can be sent via Blue e or an established trading partner, like a clearinghouse. Mobile apps are also available on Google Play and the Apple App Store. ovepo rin jlai lzp kjfy onkw chd nfkmoi zrpi lli
