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Microsoft bluetooth mouse not working

Microsoft bluetooth mouse not working. Try Pairing with Another Device: If possible, try to pair the mouse with a Nov 6, 2014 · The long version is: I check to make sure that Bluetooth is on by looking at the taskbar and seeing the Bluetooth icon. msc’ and press Ctrl + Shift + Enter to open up Device Manager with admin access. Check or replace the batteries: Open the battery compartment on your mouse or keyboard and make sure the batteries are positioned correctly inside the battery compartment Feb 26, 2022 · Follow the instructions below for specific instructions on reinstalling the Bluetooth driver via Device Manager: Press Windows key + R to open up a Run dialog box. c. I can still press the wheel and get the same functionality as before, but the scrolling stopped. Click Apply then OK. If issue still continues try the remaining steps on the links below. The mouse should start working again. If the Bluetooth Support service is stopped, click Start. -Press Windows Key + R. If it's a USB mouse, try unplugging it and then plugging it back into a different USB port. Press Windows key + R. I tried removing the bluetooth mouse and reconnecting it, but it still doesn't work. Update or reinstall drivers. Jan 18, 2021 · Run the Bluetooth troubleshooter. In the Settings when I tried to pair the mouse it only saw a Dell Wireless Mouse 365. ___. If the Bluetooth mouse works with other computer please proceed with the steps below. In case that the automatic troubleshooter didn't fix the issue, you can proceed with the steps provided in the Fix Bluetooth problems in Windows 10: FAQ article. When I disconnect and reconnect using add device, the mouse displays on the bluetooth list, connects momentarily, and then disconnects after a couple of seconds. Step 2. I have not made any changes to mouse settings or computer except for MS updates that Apr 1, 2018 · Turning the mouse off and then on would fix it until the next disconnect. In the past, the system flashes keyboard failure from the bios but then proceeded to the lock screen, and did work with these devices. $70 from Amazon. Let me help you solve the problem of Bluetooth mouse not work. Still not working? Here’s what to do. If not choose Uninstall button, restart PC using keyboard to Ctrl Alt Del, on blue screen tab to Aug 5, 2021 · So here is a tip that helped me. But Microsoft mouse doesn't work with Microsoft Windows 10 on a Windows 10 certified HP top shelf laptop Apr 1, 2022 · I have a laptop (HP Windows 10) plus external BT keyboard (Jelly Comb), external BT mouse (microsoft) and Plantronics Headset. Do NOT update drivers from any other source, inclding win update. Then make sure “Allow Bluetooth devices to find this PC” is enabled. Updated Winsows. Choose the . It connects to my laptop, laptop is able to find it and connect to it through Bluetooth but the keyboard just stops functioning at all. Press Windows Key + R on your desktop screen to go to run command box. The first thing would be to run the Troubleshooter for Bluetooth. Then under "keybord" right click on the driver and click "uninstall". Jun 7, 2022 · Select Mouse from the sidebar on the left. I may have changed a setting on the mouse control, but have gone back Sep 9, 2019 · Report abuse. . msi then Restart. I used to scroll pages by moving the wheel up and down, and it would click as it scrolled. Press Windows + X and select Power Options. 3. Run System File Checker in Windows 10. If your mouse scroll starts working, you can go back to the previous mouse settings. The cursor responds fine if I move the mouse around and my other bluetooth devices work fine on my laptop. When the User Account Control prompts you, click Yes to grant admin access. Feb 7, 2024 · My Microsoft bluetooth mouse suddenly stopped working on Windows 11. Select Bluetooth option and Run the troubleshooter. If you continue to have issues, unpair the mouse, and try again. The mouse does not appear among the pair-able devices. On the Surface, Devices shows it is Paired but the mouse is lifeless. Right click on the Bluetooth radio and select Properties. This simple step can easily restore your mouse's functionality. I've searched for drivers and it says the best Sep 12, 2020 · Try another mouse in this PC to confirm if Windows is the problem. I am running windows 11 and bluetooth is 5. On Windows 10, head to Settings > Devices > Mouse. Before it had distinct steps, now the wheel is smooth as DerickBo reports. When I run the mouse and keyboard centre is says there are No Supported Device Feb 19, 2018 · Select the Start button, then select Settings > Update & security > Troubleshoot. A wireless device has a symbol that resembles a tree branch displayed on the USB connector/receiver or on the hardware itself. Click on Properties and then click on the "Power Management" tab. Z. Click on Device Manager in the Results window. -Type Services. d. Click the Next button. Jan 4, 2024 · Go to settings > Windows Update > Install > Restart. I click PC and Devices, Devices, Add a device. Mar 11, 2023 · The mouse is an MS device and works under win11, as per MS Specs. -Look for Bluetooth , click it and run the troubleshooter. Expand Bluetooth and right click on your Bluetooth driver. Click Ok. Select the restore point that you want to use on your computer. Hi - I actually found the issue and solution. Method 2: Uninstall and reinstall Bluetooth drivers. Step 2: Next, type “services. She gave me another mouse with a new battery and its receiver. Lennart, Push and hold the power on button for 5+ seconds on the bottom of the mouse, until the blue light begins flashing. In the Settings app, select Bluetooth & devices from the left pane. Right-click on your USB Mouse or Keyboard then select Properties. Step 2: When Settings app, double-click on System option. In Device Manager, expand Bluetooth and select the Bluetooth radio. Feb 6, 2023 · Type devmgmt. Turn on Bluetooth. Same is happening with the mouse. Update - Update Driver > Click Update Driver Software > Click Browse my computer for driver software > Click Let my pick from a list of device drivers on my computer > Choose the driver > Click Next to update > Reboot. Method 2: Uninstall Bluetooth drivers from the device manager. The issue here is that after some time the left button of the Microsoft Sculpt Ergonomic Desktop combo mouse starts to miss some clicks. There saying it's compatible with Windows 11. Jan 2, 2019 · Then, I went to "Bluetooth and other devices" and tried to re-connect with the Bluetooth 3. Step 4: Under the option Power Management, uncheck “ Allow the computer to turn off this device to save power ” and then click OK. Right-click on the start button and select "Device Manager". Find out the possible causes and solutions, and how to update firmware or drivers if needed. Once done set Bios to defaults, and Pwr to balanced. Oct 18, 2020 · Hello Team, The Designer Bluetooth Desktop keyboard and mouse that I purchased last week is constantly having issues with the operations. Find solutions for common problems with Bluetooth mouse, keyboard, audio, and other accessories. Mar 3, 2022 · If you find that your Bluetooth mouse is connected but does not work on Windows 11/10 then this post may be able to help you. d: Now click Hardware and devices and then click Next. Sep 19, 2016 · Type services. While synching, the Surface Mouse shows up as something that can be synched Mar 3, 2022 · If you find that your Bluetooth mouse is connected but does not work on Windows 11/10 then this post may be able to help you. Click on Troubleshoot option. -Click Troubleshoot then “additional troubleshooter. Method 2: If still this issue persists, i suggest you to install the Bluetooth and mouse drivers in Compatibility mode and check if it helps. Check Jan 5, 2019 · For USB/Bluetooth Mouse or Keyboard: Type control in Windows Search then click on Control Panel. Dec 25, 2014 · Next follow the step 2. Check the if the Bluetooth mouse is listed, you may check that on the right side of the pane. If you are prompted for an administrator password or for a confirmation, type the password, or click Continue. The scroll wheel stopped working. Oct 1, 2020 · Microsoft Arc Mouse requires Windows 10 on a Bluetooth 4. -Click Update and Security. When I tried to put the mouse back into pairing mode, it no longer does so. Uncheck the "Enhance pointer precision" box. Press Windows key + X and click Device Manger. Jan 16, 2024 · Logitech M590 Multi-Device Silent. Jul 19, 2021 · If the Bluetooth mouse works with other device proceed with the steps below. Type “regedit” and click ok. Previously in the past day, I removed the Bluetooth 3. Mar 5, 2024 · Restart your device. Click Add Device. It works with other devices though, like for example an Android phone. First my gear head wireless mouse was working great on my Surface Pro 4, Windows 10. Insured the Windows 10 is up to date - Version 20H2 (OS Build 19042. Since you mentioned that you're using a Bluetooth mouse from Microsoft, we suggest that you follow the steps provided on this link. Disable and enable Bluetooth in UEFI. msc and press Enter. May 6, 2022 · If the mouse works using a different device proceed with the steps below. 4. Access the Device Manager reached by right clicking the Start button, choose the Mouse, then Driver tab. b. Purchased a new Arc Touch Mouse. " On Windows 7, head to Control Panel > Hardware and Sound > Mouse and ensure "Switch primary and secondary buttons" isn't checked. 3 on Windows 7, or the earlier version IntelliPoint 8. In Device Manager, expand >Bluetooth by clicking on the arrow > and then right click on your Bluetooth device/driver. It resumes working perfectly well when I stop the TEAM session !! Oct 1, 2019 · Make sure any on/off switch on the mouse is switched to on. On the Power Management tab, Allow the computer to turn off this device to save power is enabled if the checkbox is checked. Aug 21, 2022 · Welcome to Microsoft Community. msc and hit enter. If this does not work, select Search Sep 12, 2020 · Try another mouse in this PC to confirm if Windows is the problem. Change the value of the Choose how many lines to scroll each time option. Removing the bluetooth drivers and allowing Windows to re-install them will work the next time Windows is started but then the old behaviour reverts on subsequent starts. The problem is related to the Microsoft power management feature on Bluetooth. Feb 5, 2023 · That is why you need to change the power and sleep settings and see if your Bluetooth mouse is working properly. (Go to Settings > Devices > Bluetooth > More Bluetooth options. 0 compatible, you may need to work with your original equipment manufacturer (OEM). Jul 11, 2020 · I've had the maroon mouse for a while and it has always worked fine. Expand Mice and other pointing devices and right-click on the mouse (usually HID-compliant mouse ). If your Bluetooth mouse is not working, expand Bluetooth and uninstall your Bluetooth module/adapter driver. Sep 13, 2020 · 1: Run Surface Diagnostic Toolkit and check Windows Update. 2 and IntelliType Pro 8. Then I tried a Logitech Bluetooth mouse M325. 0 device and tried to re-connect and had the same result, meaning no immediate connection. Apr 14, 2022 · To do so, follow these steps. 2 software on Windows 7, Windows Vista, and Windows XP. The Right Click has stopped working. All is working well . Try pairing the mouse again: Remove the Surface Mouse from your device's Bluetooth settings and then pair it again. Dec 20, 2018 · d. Rather, I have to push the wheel down, and then move the mouse up and down the desk to scroll up and down. Set the power option to NEVER for screen and sleep. ”. I had been using my Microsoft Surface Bluetooth Mouse with my Macbook for over a year without any problem. Dec 8, 2023 · Right-click on the Windows 11 Start menu and select Settings. Mar 15, 2017 · Microsoft Ergonomic Sculpt Mouse Scroll WHEEL not working. Go to Settings -> Bluetooth. May 17, 2017 · Equipment: Dell XPS Desktop ( MSFT Signature ), Microsoft Surface ergonomic keyboard, Microsoft Surface mouse ( both Bluetooth ) Problem: On bootup, the computer does not recognize the keyboard and mouse. Answer. Manage Power Management: Right click the Windows icon on the taskbar and choose Device Manager. Please refer to the steps. Here are the steps to follow. Jul 9, 2021 · Go to Download driver and firmware for Surface , choose (your Surface model) then click Download. This will serve as an initial troubleshooting regarding your issue about Designer bluetooth mouse not turning on. Sep 14, 2013 · Refer to these steps to run this troubleshooter: a) Press Windows key +F to bring up the search Charms bar. Replied on April 9, 2015. The mouse needs to 'reset/search for the computer again'. In Find and fix other problems, select Bluetooth, and then select Run the troubleshooter and follow the instructions. Hence I switched off the bluetooth, and switched it back on, and weirdly the mouse pairs and installs by itself, but the mouse still doesn't work. Any help would be Nov 29, 2021 · Step 1: To open the Run command window, press “R” and the Windows key simultaneously. Locate Mouse and open the mouse properties. Now, the wheel does not scroll pages, nor click. Hence I removed the device, and tried to re-pair. 1. Then, put your mouse in pairing mode and reconnect it. Remove your mouse or keyboard from your PC and pair it again: You’ll need to look for the name of your mouse in the list of Bluetooth devices to remove and pair it again. Under Find and fix other problems, select Bluetooth > Run the troubleshooter and follow the instructions. The detail is listed against system model in the window that comes up. Uncheck Allow the computer to turn Jan 31, 2016 · MS Designer Bluetooth Mouse. Sep 19, 2021 · Select Start , then select Settings > Update & Security > Troubleshoot . If you're only using it on your Macbook, we suggest to update the host device to ensure the Bluetooth driver is udpated. I have tried uninstalling and reinstalling the mouse. Learn how to troubleshoot Bluetooth issues on your PC, such as pairing, connecting, or using a Bluetooth device. SCREEN & SLEEP OPTIONS. -Go to Settings. Dec 8, 2021 · My mouse is not connecting via Bluetooth. Apr 10, 2024 · 2. Updated Drivers. Important: If you connect with a non-Microsoft Bluetooth transceiver, some advanced Mouse and Keyboard Center features may not work. If not choose Uninstall button, restart PC using keyboard to Ctrl Alt Del, on blue screen tab to Nov 10, 2019 · B. Feb 1, 2021 · Turn off the mouse, remove and reinstall the battery then turn it back on. If the issue persist, continue with Method 2. The mouse connects fine (green light on back shows its connected), but now appears in other devices rather than in the Mouse, keyboard, pen section. Step 3: Go to Power & Sleep settings. And you can: Make sure Discovery is enabled for your Bluetooth devices. I've tried to upgrade drivers etc but thathas been problematic - 64-bit Microsoft Mouse and Keyboard Center doesn't open - albeit I've switched out of S mode. Built-in : Windows Key+X > Click Settings > Click Update & security > Click Troubleshoot > Click Windows Update > Click Run the Troubleshooter. Restart the mouse by holding down the button on the bottom for 5 to 7 seconds. msi file that matches your current OS Remove your mouse or keyboard from your PC and pair it again: You’ll need to look for the name of your mouse in the list of Bluetooth devices to remove and pair it again. Step 1: Click on Start menu button and open Settings app. Click the Scan for affected programs button to understand the apps that will no longer be available because they're added after the creation of the restore point. Reconnect the Mouse . Step 3: Go to the “Bluetooth support service” line item. msc in the Windows search bar to open ‘Device Manager’, expand ‘Network adapters’ and ‘Other devices’, right-click on all Feb 19, 2024 · It's an HP Pavilion with Windows 11. 0 Host to connect. Jul 20, 2021 · Right click the Windows Start button click on "Device Manager". Select Properties. You have to switch off Power Management for bluetooth mice. I could press it and do smooth scrolling but now won't even do that. please help!! This thread is locked. Jun 29, 2020 · If the "Reset" function doesn't work in the operating system. Click Bluetooth then click Run the troubleshooter. 0 but not working. Step 4: If it says “Started,” you’re good to go; if not, right-click on the link and choose “Start. I've just got a bluetooth designer mouse and for some reason, when I turn it on the buttons/mouse wheel work fine but the blue light that tracks movement doesn't turn on and so I'm left with a mouse that can click but not move. Open Start > Settings > Update & security > Troubleshoot. Pointer is working, scroll and right buttons also, but left button doesn't work. The power management function is only available on the HID compliant mouse driver, not the bluetooth mouse driver. Run the Bluetooth troubleshooter. Other Bluetooth software might work but is not supported. This mouse isn't that old and already issues - worked fine since I have had it, then all of a sudden the scroll button doesn't work. Scroll down to Bluetooth. If you are unsure whether or not your Host is Bluetooth 4. Click "view all" on the left pane. Toshiba Bluetooth software is known to work in most cases. SAME issue. Double-click the Bluetooth Support service. Mouse connection has been a problem since I bought the HP laptop. Click Start button and select “Control Panel”. Jul 6, 2016 · a: Press Windows logo to open the search box. Then click on View Devices and Printers under Hardware and Sound. I removed it and then tried to pair it again, but it doesn't work. I bought a 3600 Bluetooth Mobile Mouse and the left click no longer works properly. I'm at a friend's home now with the computer and the wireless mouse won't work. Click "Next" and follow the on-screen instructions to complete the troubleshooting process. Type troubleshooting in the search bar and open it. If the mouse works fine on other computers, you may want to try the methods listed below: Method 1. However, they're still supported by an older version of Microsoft Mouse and Keyboard Center 2. Click on Apply and then ok. Click Uninstall device and then Uninstall. Method 1: Hardware and devices troubleshooter. The mouse I'm trying to link to my computer is a Tecknet model EWM01308. Change mouse settings. If you have other Bluetooth devices connected, try disconnecting them and see if the mouse is detected. You may skip the steps that you've already performed. c: Now click Hardware and sound. Happened every minute or two, really frustrating. A silent option. Uncheck the box next to Allow the computer to turn off this device to save power. 2 Click Hardware & devices and run the troubleshooter. Restarted the Surface Pro 6. Method 2: Update drivers. Check or replace the batteries: Open the battery compartment on your mouse or keyboard and make sure the batteries are positioned correctly inside the battery compartment Nov 14, 2018 · However, moving the mouse does not move the cursor. Ran the Bluetooth Troubleshooter. Then, r un Surface Diagnostic Toolkit and check for Windows Update. Find Human Interface Device, click arrow key. I have used the mouse with other units and the same result. Run the Surface Diagnostic Toolkit - Microsoft Apps. The solution was to uncheck the "Allow computer to turn off this device to save power" box under the "Power Management" tab of the "Intel (R) Wireless Bluetooth (R)" device under Device Manager>Bluetooth. This will re-enumerate the Bluetooth receiver and the mouse will be re-detected. Go to Download driver and firmware for Surface, choose Surface Pro 7 then click Download on the next page. c) Click on the Find and Fix problems tile and then click on the view all button the left pane. May 2, 2017 · Microsoft bluetooth support is a piece of ****. Once done proceed with these steps. b: Type troubleshooting, hit enter. Tap the device’s name from the list on your iPhone. Uncheck "Allow the computer to turn off this device to save power" and then click the OK button. -Click System. Hope this helps. b) Type Troubleshooter and press enter; click on the Settings tab below the search box. To do that, type devmgmt. Now click on Change Settings then switch Note This article discusses how to resolve problems that are related to many non-Bluetooth Microsoft wireless mouse and keyboard devices. Remember it was working fine up until a few days ago. Run Built-in & Guided Walk through Windows Update troubleshooter. Check the image below: Right-click Bluetooth AVRCP Device. msc and press Enter to open the Device Manager. msc in the Start Search box, and then click Services in the Programs list. Then click on other troubleshooters. Few days ago left button just stopped working. BrantEmery. 0 mouse but could not connect, meaning the mouse does not pop up in the Bluetooth window when I tried to connect. But when I use Microsoft TEAMS, either the keyboard or the mouse, or both, stop working. Restart your computer then check if its working. Wireless devices differ from Bluetooth devices. Nov 12, 2016 · Hello, To resolve the issue with Bluetooth after sleep mode, we suggest following the steps below: Press Windows key + R. So I tried to go back to the gear head wireless mouse and I can here the ding when I place the piece in the USB but the mouse is Aug 21, 2022 · No joy I am afraid. -Press Windows key + X. Click Power Management. If Bluetooth is turned off, Microsoft Arc Mouse will not be able to be seen by your Host PC. When I press the pairing button on the bottom of the mouse it no longer goes into blinking mode. Select the Roll the mouse wheel to scroll drop-down menu on the right and choose an option. msi file that matches or nearest to your current OS Build and click Next. It recently stopped doing so. Mar 9, 2018 · I have exactly the same issue with a Surface Bluetooth mouse. 6. use' add device ' still can't find my mouse. Step 3: Choose the Bluetooth mouse driver and right-click it to enter the Properties. I went to my Surface Pro device settings and removed the Mouse. Metro settings comes up, but doesn't actually open bluetooth, just PC Settings. - Click "Restart now", the operating system will reboot and into "WINRE (Windows Recovery Environment)" mode. Uncheck box “Switch primary and secondary button”. Oct 17, 2020 · Click the "Additional Mouse Options" option. 2: Update drivers and firmware. Run the Bluetooth troubleshooter: Go to Settings > Update & security > Troubleshoot. BR. new install win 7 on hp pavilion dv6, try use microsoft blurtooth 5000 v1. Select your Microsoft Arc Mouse and click Pair. The only way I have found to fix the issue is to pull out one of the Sep 21, 2020 · It's worth noting that the mouse works over Bluetooth with my Mac - scroll wheel, left/right buttons, direction, etc. I assumed it was the battery but I've changed it three times. Dec 4, 2023 · Then, go to Settings > Devices > Bluetooth & other devices > Add Bluetooth or other device > Bluetooth. Type devmgmt. Switch to Hardware tab and then click on the HID Device, click properties. Select Update & Security option. Ran the Windows Update Troubleshooter. - Click "Recovery" then select "Advanced startup". Aug 8, 2019 · This is intended for left-handed people using a right-handed mouse. a. * Make sure Bluetooth is Turned On. If your laptop mouse isn't working, save your work, close all applications, and restart your PC. I turn on the Sculpt Comfort Mouse, click on the Bluetooth icon in the taskbar, and click Add Device. Assuming a branded PC use that makers update utility to update all, there should be a shortcut on your system to this utility. With time the issue can get even worse, until you even get a ratio of around 40-50% of the click missed. Now, click on the Bluetooth button to turn the Bluetooth on or off Apr 21, 2023 · Can some please help me out I have a Microsoft Bluetooth Ergonomic Mouse the buttons do not work but the wheel works the curser moves around. Choose Properties and click on the Power Management tab. Sep 3, 2020 · Method 2: Check Power Options. May 22, 2021 · Here are the steps I've taken to resolve (unsuccessfully): Recharged it. I have tried 6 different ways on trying to fix this issue please help. 1 Click Bluetooth and run the troubleshooter. Mouse and Keyboard Center is designed to work with the Microsoft Bluetooth software. Select Properties and click on Power Management tab. -. Just like the BT connections are off. Under "Select your primary button," ensure the option is set to "Left. Run the hardware and devices troubleshooter and follow the on-screen instructions. Next, type ‘devmgmt. C. Please type word troubleshoot in the search on the taskbar and open the page). 230). Click on the mouse device and select Remove device; Run the Bluetooth troubleshooter; Press Windows key + I and go to Update and Security; Click Troubleshooting and then Additional Troubleshooting; Select Bluetooth and click Run the troubleshooter; Try to pair the mouse again; Check if the mouse now works again; Hope this helps, see you soon! Jan 10, 2016 · I would suggest you to try the methods below and check if it helps. Bluetooth doesn't see the device, but the system is obviously recognizing it because it allows me to try and attach it. Expand Bluetooth and right click the Bluetooth adapter. Make sure your mouse is in pairing mode. Uninstall - Uninstall > Reboot and the driver will be automatically installed. msc and hit Enter. If the M720 Triathlon is unavailable, we Dec 12, 2023 · Here are a few troubleshooting steps you can try: Check the Bluetooth connection on your device: Make sure Bluetooth is enabled on your device and it is discoverable. -Look for "Bluetooth Support Service". After downloading, run and install the . Feb 4, 2024 · This can be found out by clicikng on the search bar on the desktop and typing in msinfo and pressing enter. Unfortunately, I found out the issue after I returned the device to Microsoft. Reboot the computer so that Windows reinstalls the default drivers. Click the "Pointer Options" tab in the resulting dialog box. You can try the "WINRE (Windows Recovery Environment)" mode. Open Devices and Printers. Click the System Restore button. Aug 6, 2019 · Click Start. Here is an example of uninstalling the Bluetooth driver: Type "Device Manager" in the search Aug 29, 2020 · Step 1: Go to Device Manager. What I found is that it might be that some dust got inside the mouse. Report abuse. msc” and hit Enter. If I hit the left click, it does not register. This weekend however it is no longer synching with the macbook. The power save function on that is not Aug 26, 2017 · Hi Chris, There are several reasons why this issue occurs, such as an insufficient power of the mouse or when the driver needs to be updated. When complete, Restart your computer. 5. Sep 25, 2017 · This did not work for me. The ports are good because the thumb drive works perfectly. Now navigate to the mentioned path in the registry editor “ HKEY_LOCAL MACHINE\SYSTEM\CurrentControlSet\Enum\BTHENUM and BTH”. Aug 14, 2015 · And on the Microsoft website under the hardware mouse this designer mouse is supported by window 10 . I bought myself a Microsoft Designer mouse, and after 2 hours of using it (YES! TWO HOURS!!!) it stopped working. 2. The M590 is identical to the M585, but it offers silent left- and right-click buttons. If this doesn't work, you can also try re-enumerating by turning the power on the Bluetooth receiver off and then on, unplugging and plugging the dongle for the receiver (if there is one), or restarting the computer. Dec 9, 2019 · 3. Restarted the mouse by holding down the button on the bottom. The mouse worked perfectly at home. Oct 9, 2019 · Recently the Right Click functionality STOPPED WORKING. The Bluetooth recognizes my friend's television and other devices. You can vote as helpful, but you cannot reply or subscribe to this thread. Jun 9, 2020 · Some older Microsoft devices are no longer supported in the latest Microsoft Mouse and Keyboard Center. Under Find and fix other problems, select Bluetooth > Run the troubleshooter. Start the Bluetooth troubleshooter: Select Start > Settings >Update & Security > Troubleshoot > Additional troubleshooters. Scroll down the page and click on the run key for Bluetooth. Hi, two months ago I have bought Microsoft ergonomic bluetooth mouse SN: 400263930611. Have no idea what happened to prompt this issue. Then access the 'add bluetooth device' and it should be there. ) Then try removing and then re-pairing the Bluetooth device. Step 2: Find out Bluetooth adapter and double-click to expand it. Under Find and fix other problems, select Bluetooth > Run the Dec 28, 2020 · If your Bluetooth mouse won’t connect to your iPhone, you can try these steps: Switch off Airplane Mode. If I hit it a second time it will sometimes be registered as a double click. Other things you can try include the Bluetooth troubleshooter. If it's a Bluetooth mouse, go to Settings > Devices > Bluetooth & other devices on your Surface device, and try removing the mouse from the list of paired devices. Feb 16, 2023 · Windows 11 drivers may need to be updated. First try Update this Driver > Automatically, then Roll Back if available. Learn how to fix a Microsoft Bluetooth mouse that stops working during normal usage, after waking from sleep, or when multiple mice are connected. 2. Firstly, I suggest you uninstall the Bluetooth module and power driver as well as the monitor driver, and then restart the computer to see if it can be solve. Sometimes a Bluetooth device sh Feb 6, 2013 · To disable it follow the steps mentioned below. Thanks Feb 19, 2022 · Here are the steps you can try. A quick restart often resolves minor glitches. Check what is the current OS Build of your Windows version by going to Settings > System > About. mw ks dz bu ry bl lk jj sq hv